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Re: I have a problem with my phillips go gear...
Make sure you back up all songs on the GoGear before attempting this solution. 1) Back up all files on the GoGear 2) Open up Philips Device Manager (Start --> All Programs --> Philips) 3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button 4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard). -Tha Mp3 Doctor
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plug the usb into the computer, wait for it to install... go to my computer , then click on your mp3 player icon.. then drag music into that window....or if its not reading your mp3 go to the phillips website and get the drivers from there.
try this... open up a windows with the music you want on the mp3 player, then open a windows with your mp3 player, it should be listed under my computer\your mp3 player\internal storage\music and then just drag and drop your music over to the music folder on your mp3, and please note that might not be the exact location of yours im just using mine as an example, also when you connect it if it asks what you want to do with this, click on open and there you go
when the device is connected it may be visable in "my computer" as a device with removable storage, if so you just drag and drop files in to it.
if not the should be some software that came with the device to tell the pc how to use it.
If you clicked "yes" to an Update for your device, then all your songs have been wiped. Firmware Upgrades and Repairs (whether performed knowingly or unknowingly), will delete all songs from your GoGear.
Alternatively, when you have automatic synchronization set up for Windows Media Player, then re-syncing to the device when the songs don't exist on your computer will also cause the GoGear to be wiped. It's a feature of WMP that I don't like.