Can't get the usb port to accept the mp4 player.
Switch on your Mp4 player and connect it to the usb port. Your computer should produce a message "New Hardware Detected". If you don't get such a message either the lead, the usb port or the Mp4 player is faulty.
If you do get such a message, if your computer can't find and instal the right drivers automatically there will be another message or the Found New Hardware wizard will appear. By following the onscreen instructions your computer should be able to search the internet for suitable drivers.
In any eventuality, when connected the Mp4 player should appear in the My Computer window and if it doesn't it isn't connected.
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