Question about Canon SmartBase MP360 All-In-One InkJet Printer

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Canon mp30s cartridge jammed

  • canon mp360s is permanently saying 'cartridge jammed press ok key' when i press ok nothing happened and it will not bring along the cartridges to change them

Posted by clareos on

  • 2 more comments 
  • Anonymous Jan 05, 2008

    I have the same problem - with no apparent cause. I have cleaned everything I can see to clean, the cartridge does move freely across the printer - I have managed to print two to three lines of a page before it "jams" again. Tried switching off, logging off the PC - all to no avail.

  • Anonymous Mar 12, 2008

    error ##343 crtridge not moving to middle to get changed

  • Anonymous Apr 21, 2008

    My Multipass mp360 all-in-one printer cartridge is also jammed where its indicated the siganl on the screen that the cartidge is jammed and it will not move to the middle it will just be stuck and make a sound alert that it is jammed. What is the solution that can be solved to repair this problem.



    Thank You

    Lolita Braboy



    P.s Please notify me if there is any repair shop location in Chicago, IL that fixes printers.

  • Anonymous May 09, 2008

    ink cartridge wont move

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Anonymous

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Since making my query post my husband seems to have solved the problem. I first tried the solution offered here for another printer model (remove then replace actual print head unit with the cartridges intact) but that didn't help. So my husband put a small amount of WD40 (also known as CRC) on the slide bar that the print head moves along. That seems to have freed everything up.

Posted on Jan 05, 2008

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I have a PIXMA MP 110 CANON and when i go to print it says CARTRIDGE IS JAMMED PRESS OK. The computer says it is a ERROR 5100 problem and press OK AND IT SHOULD WORK .but it doesn,t. The cartridges are...


You are facing e5 error which cannot be solved.

For Canon printer, if you refill about 4~5 times, especially color, the printer does not read that particular cartridge.

Well for solution? You need to replace the cartridge with new one.
Just blame Canon....

If you would like to save money, try refill kit by "ROADINK".
At least you can easily save $100 for color cartridge (facing e5 error after 4~5 times of refill)

Not only they are easy, but also the printing quality is good.
For your better understanding pls check out my youtube video.
And will see how easy ink refill can be done.

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Alram light


Did you replace the Black ink cartridge or the Color cartridge, or did you replace both?

Facing the front of the Canon Pixma MX310, did you install the Black ink cartridge to the left side, and the Color cartridge to the right side?

Do Not reverse how the ink cartridges go. Do Not install a Black ink cartridge, in the Color cartridge holder.

If the Alarm light came on, check to see if you have an error message in the LCD. (Not trying to insult your intelligence. The LCD is the little rectangular Liquid Crystal Display on your Pixma MX310 Operation Panel, to the left of the numeric buttons)

Do you have the Pixma MX310 On-screen manual?
Start>Hover on All Programs>Canon>Pixma MX310>On-screen manual

Click on the Troubleshooting heading.
If you have an error message code, click on the heading ->
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Also suggest you click on the heading -> Problems Sending Faxes.

See if the information provided has a solution to your problem.

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Cartridge Jammed


Try removing the print cartridge and then insert it again this should clear the problem.

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CARTRIDGE jammed


Always it show the error messages like this then go to the authorised service centre they will do the needful you guys cannot do it yourself were are not here to do any free service as such in many issues.

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Canon smartbase mp370/360 print cartridge jammed


Canon MP360S cartridge jammed. Stuck over on the right side. How do I get cartridges to move to a point where I can get them out?

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"Clear paper jam" error, but there is no jam!


hi,
CANON PIXMA MP160 All-In-One InkJet Printer
has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....
75aba9d.jpg3f22050.jpg

http://www.canon.com/printer/prob676ijt65/solution

prirweto-i-23

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Changing ink cartridge


Here is how to get the ink cartridges to move to the changing position on the R320.

1. Press the paper jam/ink button on the printer control panel.
2. A menu comes up. 1st item is ink cartridge replacement. Press
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3. Another menu with ink cartridge replacement. Press OK button.
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Hope this helps.

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Ink cartridge


The real problem is that the waste ink tank is nearly full

Correct code procedure for resetting the Canon MP370


Reset Waste Ink
1) Enter SERVICE MODE.
By pressing the black button

with the star (in a
head ?) above it, followed by
scan, copy, scan
2) Select TEST MODE (press right

arrow button 13 times).
3) Select [8] PRINTER TEST
4) It'll now say "- 8-2 +" press

the right arrow key once
to get "- 8-3 +" Hit ok.
5) Select 0. [INK COUNT].
6) Press the ok key.
7) It should return to showing

the "8:
Printer Test - 8-3 +"
8) Press the [Stop/Reset]key -

black key with triangle and
circle on it –
(returning to the state of 3)),
and then press the [ON/OFF]
key.

Good Luck and don't blame me if it
goes wrong !!!!

Now you can print again, but it has not solved your full ink-tank, that has to be solved in future.

Theo

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1 Answer

I got the Canon ImageCLASS MP360. It's not working because the cartridge jammed, ##345 showed on the screen. Once I turn the printer on, then I can hear loud noise like the cartridge stuck inside the gear....


Hello Dear,
"CHECK PRINTER" ##345
Cause: The printer's internal unit has malfunctioned.
Solution:
(1) Remove the jammed paper. (Check the paper edge sensor is OFF.)
(2) Press the [OK] key.
(3) Reinstall the printhead.
(4) Turn the power off and on.

If doing this solves you problem then ok or update me the status after doing this.

Regards,
Manoj Joseph
+91 9352008418

Jun 13, 2008 | Canon Office Equipment & Supplies

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