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Question about Canon SmartBase MP360 All-In-One InkJet Printer

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Canon mp30s cartridge jammed

  • canon mp360s is permanently saying 'cartridge jammed press ok key' when i press ok nothing happened and it will not bring along the cartridges to change them

Posted by clareos on

  • 2 more comments 
  • Anonymous Jan 05, 2008

    I have the same problem - with no apparent cause. I have cleaned everything I can see to clean, the cartridge does move freely across the printer - I have managed to print two to three lines of a page before it "jams" again. Tried switching off, logging off the PC - all to no avail.

  • Anonymous Mar 12, 2008

    error ##343 crtridge not moving to middle to get changed

  • Anonymous Apr 21, 2008

    My Multipass mp360 all-in-one printer cartridge is also jammed where its indicated the siganl on the screen that the cartidge is jammed and it will not move to the middle it will just be stuck and make a sound alert that it is jammed. What is the solution that can be solved to repair this problem.

    Thank You

    Lolita Braboy

    P.s Please notify me if there is any repair shop location in Chicago, IL that fixes printers.

  • Anonymous May 09, 2008

    ink cartridge wont move


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Since making my query post my husband seems to have solved the problem. I first tried the solution offered here for another printer model (remove then replace actual print head unit with the cartridges intact) but that didn't help. So my husband put a small amount of WD40 (also known as CRC) on the slide bar that the print head moves along. That seems to have freed everything up.

Posted on Jan 05, 2008

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