You need to reset the printer. Please follow the instructions in
this link, and if that doesn't work, try
this link.
If neither is successful, you may have to have the unit serviced, but usually one or the other method will get your printer back online.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
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