My wife is unable to access her e-mail [email protected]

Look in mail settings see if you can change hot the mail is received if you can't find it try using Internet Explorer to read your mail and change settings.
Terry

Point your web browser at http://www.hotmail.com

If another account comes up, sign out of it by clicking the avatar in the upper-right then clicking "Sign out."

If you then still can't sign in to your account, click the "Can't access your account?" link on the sign-in page.

Hello, Here is the website on how to get ahold of hotmail email services. Contact Microsoft

Point your web browser at http://www.hotmail.com.

If it comes up on another account, sign out of it by clicking the avatar in the upper-right then clicking "Sign out."

If you can't get into your own account, click the "Can't access your account?" link on the Hotmail sign-in page.

Simple, just reset your password by visiting on below link.

https://account.live.com/ResetPassword.aspx

you will need to visit your email providers webpage and ask to reset your password. if your provider is also your ISP you can call them fairly easily. hotmail specifically is here
http://www.ehow.com/how_5860343_reset-hotmail-password.html

Point your web browser at http://www.hotmail.com

If another account comes up, sign out of it by clicking the avatar in the upper-right then clicking "Sign out."

If you then still can't sign in to your account, click the "Can't access your account?" link on the sign-in page.

hotmail has so many problems why not go with another free email like mail.com or gmx?

But if you want to get around the Nokia Messaging then here is what to do:

 

Go to Mail on your phone  - Options - Settings -  scroll down to email - Options - New Mailbox

 

Click - start and then NO to allow connections (that stops Nokia Messaging swinging into control)

 

Now enter your hotmail address except do not put @hotmail.com at the end.  Put @abc.com

 

e..g. if you email is *****@yahoo.com then enter mailto:*****@abc.com

 

This is very important because if fools the phone into thinking this is a non hotmail email account. If you do not use this by pass, then when the operating system detects you are doing a hotmail, it simply tell you that it has made you a nice new bookmark for the hotmail web page.

 

Now enter your password - press OK

 

Now enter your correct hotmail address - e.g. *****@yahoo.com - press OK (this time you can use the yahoo)

 

Now you will get an error message saying unable to define settings and it will allow you to manually set the POP3 or IMAP. yahoo is of course POP3 so choose that.

 

OK - to the wizard intro

 

Mailbox POP3

 

Incoming mail server - pop3.live.com

Security - SSL/TLS - very important

 

Outgoing mail server  - smtp.live.com

Security  - Start TLS ----> THIS IS THE NEW SETTING THAT HAS RECENTLY CHANGED. BEFORE SSL/TLS WAS FINE BUT NOW THE MICROSOFT SERVER IS REJECTING SSL/TLS EMAIL WITH AN ERROR 530 MESSAGE/START WITH TLS.

 

SO PLEASE ENSURE THIS OUTMAIL SECURITY IS CORRECT - START TLS.

 

If you yahoo was working fine but suddenly it stopped working for outbound emails, then this is the setting you now need change.

 

Port Number - 25 (which is the default)

 

Some users have reported that it only works if you use Port 587 for outbound. This depends on whether or not not ISP is port blocking or not. I suggest you try 25 and if you still cannot send emails via hotmail, then change to 587.

 

The wizard should now complete the setup and in the list you should now see the new email but now it needs editing further so click options - settings (on the new email you have just added).

 

- Connection settings

 

- Incoming e-mail

 

- change the user name to the hotmail one i.e. change  *****@abc.com to *****@yahoo.com

 

leave password correct

 

leave incoming mail server pop3.live.com

 

access point - whatever is your default - I set to always ask

 

mailbox name - change this to *****@yahoo.com i.e. your yahoo address

 

leave mailbox type as pop3

 

leave security ports SSL/TLS - this is still okay for incoming mail

 

leave port - default

 

leave APOP as OFF

 

now back to OUTGOING MAIL SERVER

 

change my email address to your correct hotmail one i.e. ****@yahoo.com

 

change user name to your correct hotmail one i.e. *****@yahoo.com

 

leave password - it should be same as for incoming mail

 

leave outgoing mail server smtp.live.com

 

access point as you wish - mine is always ask

 

security ports should be StartTLS

 

Port - make sure it is 25 or 587 as above.

 

And there you go...it should work now.

Detailed instructions for setting up Apple Mail to access Hotmail (now "Windows Live Mail" are here:
http://tinyurl.com/bdjzhm