Question about Creative Labs Zen V MP3 Player

1 Answer

My Zen V

My Zen is not workin or playin.When i put it on,something called recovery mode comes up. It says"clean up,format all,reload firmware and reboot.I've tried everything except from format all(which will delete all my songs)but nothing seems to work. Help me.

Posted by Sharon Aqua on

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1 Answer

Anonymous

You will need to re-fromat it. Yes, it does wipe it clean, but hopefully you have either a backup, or all the song files on your music player ( Jukebox, Windows Media ect...) At this point though, you may be in for re-occuring problems. Good Luck!

Posted on Oct 22, 2007

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Sounds like you have tried all the obvious. The unit may have a terminal hardware problem or an unrecoverable firmware problem. I suggest that you return the unit to a dealer and see if there support guys can produce a cure for you. I am looking for any other things that you may try. Will post any for you soon

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What verson of Windows Media player have you got on your pc?
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Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.
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