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may need a new O ring kit and some faucet grease call 1800buymoen and if your the original purchaser they will send you all the parts for free. there is a model number located under the handle you will need that as well handle should come off with alen wrench
have you tried to purchase a new hose it comes with the
sprayer head shut the water off so no possible leaks take the hose off and see if walmart has one
Did you know Moen faucets are warranted for life? You should go to Moen's website to identify the faucet you have and then contact them directly. They will ask you when you purchased and / installed the faucet but will not ask for a receipt or other proof of purchase. If the faucet was installed by a previous owner and registered by them - that warranty will be void unless you installed the same faucet after you bought the home (renovation, etc.).
All parts and tech support are FREE from Moen and if your faucet is being phased out, they will offer you a choice of faucets from their current line up (similar to the one you have) for very short money (I paid less than $50 for mine).
If you still have the receipts from the purchase call Moen directly as they warranty their faucets for life and will send you the replacement parts you need. If you need to purchase replacement parts then you can purchase a Moen single lever repair kit from your local hardware store which should run you around $10. Go the the Moen website and look for your model. They generally have an exploded view of every one of their models that will assist you in dissassembling the tap without any surprises. Reassemble the tap with the new o-rings etc installed and test.
Your question is: You had to replace the faucet in the tub due to a broken plastic piece in valve stem. Bought a Moen ripped the wall out and put new faucet in. Went good untill we turned the water on and the shower rained on us. Tightened everything you could find to tighten .Every time the water is turned on the shower rains. Can this be fixed or is the faucet broken?
Is this new faudet a single handle? If so I"ve had this experience also. Most of the time it's because the guts were not lined up properly at the factory. You may have to play with it a bit.
Turn off the water and take the handle off and remove the sleave, remove and rotate the guts. Try 90' at a time. Turn water on to try it. Useually one of the other 3 positions will be right. The correct position is there, but it may take time to find it.
Feel free contact me again! Please give me a rating here at fixya before you sign off Thank you, Harvey your Master Plumber
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