This type of problem is typically caused by one of the ink cartridges which is suffering from marginal electrical performance - either the HP92 (black) or HP93 (color) ink cartridge. Can you perform the 'Self Test Page' test (see below). If
this test is successful then this demonstrates the printer is 'generally
operational', but if normal printing is still not permitted then either the HP92 (black) or HP93 (color) ink cartridge is likely electrically damaged and may need to be replaced*.
Perform Self Test Page:
and hold the CANCEL button.
the COLOR COPY button. Release both buttons.
self test prints. The printed pattern will verify printer is generally
functional. Inspect color bars to verify proper nozzle/jetting health.
-- Inspect printed nozzle stair step patterns - verify
all ink nozzles are properly firing.
Generally, if the Self Test Page prints ok then the printer is
functioning correctly and the problem is with the ink cartridges - replace the
suspect ink cartridge and retest. Refer to 2nd video procedure at the following
link on how to read the Self Test page test (NOTE: HP74/75 cartridges are
electrically identical to the HP92 thru 98 cartridges).
eventually do encounter problems or failures. Severe cartridge errors are primarily caused by an electrical
breakdown at the cartridge's nozzle plate. Ink *********** or corrosion into
the nozzle plate will cause a failure of the tiny micro-electronics resulting
in a variety of different error messages being displayed - see picture at
bottom of this page: http://inkjet411.com/?page_id=1216
It is suggested to install a new HP92 and/or HP93 ink cartridge in it to resolve the current issue.