Phaser 8550, scratch lines through printout

Each print out has 8 thin lines etched in the ink, throughout the middle of the page. How do I fix this??

twirlzz Oct 10, 2007

Oh and how do I get the LED screen to stay on, it goes out constantly so that it looks like it is off.

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2,072 Answers

On the display. Call 1-800-835-6100. Xerox will send a tech out free of charge to replace the led display. Its a known problem.

Posted on Mar 21, 2008

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For the lines try the remove stripes and also the remove smears procedure you can run from the panel.
The Led screen is a known problem. Send Xerox an E-mail and they will replace it.
You have to pay for phone support if your not under waranty.
But they will replace the screen.

Posted on Dec 07, 2007

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Also if you go into the hidden menu under "trouble shooting" you can print 10 pages of each color. Use the Solid Fill pages and that should loosen any stuck/dried print heads that would be causing this issue.

Posted on Mar 20, 2008

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