Konica Minolta Bizhub 350
You are getting a failure sheet. This happens when the scan doesnt go through. I think you are reffering to SMB scanning, which needs to have the following setup on both the MFP and the copier.
Host ID or NAME - IP address or hostname with DNS resolution.
Share Name - This is your SMB share name or folder share name on the remote PC
User Name - This is an account that is configured on the remote PC
Password - This is the password for the account setup on the remote PC.
Some things to keep in mind: Third party firewalls can block the bizhub from writing files.
Set share permissions to full control. (under sharing tab> permissions buttion)
Set NTFS permissions to at least write access. (if you have a "security" tab on the shared folder.
Or, you may see something like "allow network users to change my files" on the sharing tab. This basically does the same under different configuration scenario.
One last thing. If you havent changed anything since the problem started, it is probably just something like an expired password on the account that is setup for the copier.