Printing Problem Hello, My name is Tangela and I have a bizhub 250 copier. When I make a copy of a document, the copy comes out with other writing on it as if there was writing on the blank copier paper that;s located in the tray. It looks really ridiculus. Another problem that occurs is that the copy comes out crooked. Can you please help me with this problem? Thanking you in advance, Tangela email address: tangie [email protected]

replace the imaging unit

s it a shared printer? if it is, install the driver as a local printer

You have a defective or shorted Main Charge Corona.

Hello
See if you have selected weight paper from the tray in the duplex mode.
Weight paper is selected in duplex mode only from the bypass.
So you check that the paper in the tray 1 or tray 2 must be plain paper and in duplex mode it can print normally.

the user name and password have to match the pc. if the pc does not have administrative rights the scan will be rejected most network security software will cause a scan to be rejected also

You are getting a failure sheet. This happens when the scan doesnt go through. I think you are reffering to SMB scanning, which needs to have the following setup on both the MFP and the copier.

Host ID or NAME - IP address or hostname with DNS resolution.

Share Name - This is your SMB share name or folder share name on the remote PC

User Name - This is an account that is configured on the remote PC

Password - This is the password for the account setup on the remote PC.

Some things to keep in mind: Third party firewalls can block the bizhub from writing files.

Set share permissions to full control. (under sharing tab> permissions buttion)

Set NTFS permissions to at least write access. (if you have a "security" tab on the shared folder.

Or, you may see something like "allow network users to change my files" on the sharing tab. This basically does the same under different configuration scenario.

One last thing. If you havent changed anything since the problem started, it is probably just something like an expired password on the account that is setup for the copier.

Good Luck.

on the left hand side of the platen glass there is a **** glass just clean that with alcohol or wet rag.

HH

Sounds like the controller has crashed.

If you have a Fiery, reboot it and see what happens.

If that does not help you better call a Technician as it may need to be reloaded.

To download your Manual:

help.bt.konicaminolta.ca

What you require can be achieved though the "public access" settings. This will allow you to control what can happen without requiring a log in.