Lost a piece of the black plastic steaming wand

Check the end of the parnello wand it might be blocked, if it keeps blowing off the steam pipe.

This is usually a sign it needs a de-scale. you can get a de-scale solution from most coffee machine retailers. Vinegar can be to harsh and ruin your seals. After frothing your milk make sure you let some steam through without milk to clear milk that can be sucked up wand. You can get cleaning instructions of Saeco web site. Good luck

open steam valve and run water on group couple minuts.

check steam valve sometimes valve make problem or steam wand is plugged

go to this like and buy one.... it's called a panarello frothing attachment http://www.seattlecoffeegear.com/Seattle-Coffee-Gear-Panarello-Replacement-Wand-fo-p/scg10002-07.htm

Your best bet would be Saeco.

Their contact information is:

Saeco USA Inc.
7905 Cochran Road
Suite 100
Glenwillow, OH 44139

800-933-7876 (toll-free)
440-528-2000 (phone)
440-542-9173 (fax)

There should be two rubber pieces inside the threaded collar & cap that help produce a pressure fit onto the wand itself. There is a total of five plastic pieces on my steam wand excluding the wand itself on my Via Venezia by Saeco I purchased a year ago. Sounds to me like you lost one of you rubber gromets! Just my thoughts!

you can find that ring to home depot or any other hardware store.Is called o-ring and if you bring your little part with you someone will help you to find one in home depot.This part is also used in air compression department for airgun atec.


Pls don`t forget to rate your experience
Fabio

Hi,

Contact Saeco Australia to see if they can help you.

Saeco Australia Pty Ltd

6/87 Newlands Road Reservoir
Victoria 3073
Australia
Tel.: +61 3 94624949
Fax: +61 3 94624955
E-mail: [email protected]

/Mirran

I solved it by finding the missing part.

Thanks.