I have had my xbox 3360 for 2 weeks. After hooking it for the first time and pressing the power button, I noticed it sound like it was turning on (cpu whirring on the inside), waited a minute but nothing appeared on the screen. Checked the connections, etc., everything looked good. Depressed the button again, same sound, but this time it fired up and the xbox screen came on. This has happened everytime I have turned it on (probably 20 times since I've owned it) and it always requires depressing the power button twice. I can turn on the console with the remote but I don't get to the xbox screen, I get the blank screen (like I have only turned it on once). I didnt think a lot about it, thought I might have set something up weird or something and it required me turning it twice (I don't know?) until today. Turned it on and got the E74 screen. Read about it online, unplugged it all, fired up after hitting the button twice, no error message. So my questions are: Whats up with the power button? Is the E74 death of the xbox? Should I just return to Costco now (my understanding is microsofts warranty is only 90 days?)? Thanks in advance.
E74 is AV cable error... There is a problem with the AV cable, try using a different AV cable. If the cable is known to be working then there is a 90% chance it's a scaler chip problem (the "ANA" or "HANA" chip connected directly to the AV cable) in rare cases it is the GPU. Try using a friends cables and see if it still happens if so return it for new 1.
Posted on Oct 17, 2007
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CAUSE
This problem occurs when the Xbox 360 console experiences a hardware failure.
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MORE INFORMATION
Step 1: Confirm the E74 errorTo verify that your console is displaying the E74 error message, follow these steps:
1.
Turn off the console.
2.
Turn on the console.
3.
Verify that your console displays the E74 error message.
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Step 2: Submit a console repair requestIf you are experiencing this problem, you can submit a console-repair request online by using the links in the "Additional support" section.
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Additional supportIf your console continues to display the E74 error message, it requires a repair. There are no additional troubleshooting steps. To start the online repair process, click one of the following links:
In the United States
http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair (http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair)
Outside the United States
http://www.xbox.com/support/ (http://www.xbox.com/support/)
Note Online console repair service is currently not available in all countries and regions.For more information about how to contact Xbox support directly, please visit the following Web site:
http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) Microsoft covers repairs for the E74 error for a period of three (3) years from the original purchase date of the console. If you are outside the initial three-year warranty period, you can still receive console repair service from Microsoft for a fee for the E74 error. For more information about this repair process, click the following article number to view the article in the Microsoft Knowledge Base:
969905 (http://support.microsoft.com/kb/969905/ ) About the E74 warranty extension for Xbox 360 consoles
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References/Links
If one light around the power button on your Xbox 360 console flashes red, there are additional steps that you can try. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
907536 (http://support.microsoft.com/kb/907536/ ) One light flashes red on your Xbox 360 console
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