Water does not drain from washer

You have what they call a direct drive washer. If you look at it from underneath you will see the motor then the transmission and then the water pump. I have seen socks get sucked into those pumps and lock everything up. Two clips hold the water pump onto the transmission. Pop the two clips off and slide the pump off of the transmission and tuck it out of the way somewhere. DO NOT DISCONNECT THE HOSES! If you do and the tub is full of water then you will soak yourself and the floor in water. Now with the pump tied out of the way plug in the washer and turn it on, let it fill up if it is empty. If the washer tub starts agitating after it is filled then it means that there is something in the pump. When I have those pumps fail they still work but just leak, they never locked up on me unless it was a sock or something. Drain the water if you determine it is the pump, remove the pump and see if there is a sock in it and if you can fish it out. If not buy a new pump. They are $30-40. They usually clog from overfilling the washer and the clothing slips between the inner and outer tub.

If removing the pump doesn't allow the washer to work then the transmission is suspect or the tub itself.

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If the washer started a spin cycle and some water was released, I would suspect a block drain line.
And the locked door reenforces my belief.

Tecknik does not have a good drain cover over the output line and sometimes something small like a sock will clog the line. If you disconnect both ends of the line you should be able to unclogg it. But be ready to deal with the soap and water released.

Your probably on the right track,if you can expose the drain pipe to heat to melt frozen portion would be an idea or you could pour hot water back the drain hose(at its outlet) to melt the water in front of it-thats the most obvious thing first anyway,small socks are a nuisance also getting clogged in drain at exit from drum to drain pump

clean pump and drain hose

The solution is posted else where, but your pump drain is clogged. Take the bottom panel off the front of the washer. (it is held by three torx screws.) Right under the washer basin is a pump that can be unscrewed. You will find the culprit there. (baby socks for us!) Also check under the inside baffels after washing in case something is under there. Don't forget to unplug the washer before you remove the service panel and be prepared for a lot of water when you unscrew the pump.

what you are seeing is a blockage inside the tub. when the water cant get to the drain hose it will try to **** the water in it and that will cause the hose to colapse you need to remove the hose and see what is in it causing the no drain condition. i would guess a sock or something small like that. might even be a coin but something is blocking the water from getting into the drain pump.

I removed the drain hose from the bottom left rear corner of the washer & cleaned a large amount of gooey sludge from the bottom of the drain inside the washing machine.

you have a sock or something stuck in the pump that wont allow it to drain,,,hve it checked and im sure youll find something there

water may not be draining completely out cause something is stuck in drainage area.

Other posts tell how to remove the top of washer to look between white outer tub and inner wash tub for sock or something else that is lodged.

Look at my post on "eco smart won't drain, smells hot" for instructions on removing the black motor/white plastic housing from bottom of washer. I had a sock stuck in the very lowest part of the drainage system, water wouldn't drain out and couldn't see the sock until I removed the motor. I was able to pull the sock through the quarter-sized hole in bottom of tub and drain the remaining very stinky water. I used a dog dish (need a low edge bowl to fit under washer), tipped washer forward, then back and just kept emptying the dish.

Saw another post said don't tip washer back. There is something on backside of washer that you could break if you tip backwards. So, if you tip forward i guess you won't break anything--i haven't...yet.

Noticed a musty smell lately, and also had gray streaks on my clothes. Think the standing water that wouldnt' drain out has been my issue for some time now and when the motor burned out, I finally had to research the other issues.

Look at the bottom of the front panel. There on either side is a philips head screw. removing these will release the front panel. the upper part may have spring clips to the top. clearly it is nearly impossible for a sock to get stuck in the pump as the water drains out through all them tiny holes in the drum. look for a broken belt. there should be two of them. the motor is in the left front portion of the washer and is spring loaded to push out from the center.