Question about Maytag MZD2766GES Side by Side Refrigerator

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GE PROFILE SIDE BY SIDE water line tube

Plastic water line cracked from bottom of ref. to the top upper cornor feeding to the ice cube trays. I bought new plastic tubing but im having trouble connecting the tubing to plastic nut at the question is do I have to buy a FIX GE tubing that is attached to the plastic screw?

Posted by cinntic on


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Sounds like you are talking about the plastic nut that screw onto the water valve. That nut should just pull off. May have to pull kind of hard then just push onto the new line. Is this what you are talking about? Let me know.

Posted on Oct 10, 2007

  • Anonymous Oct 10, 2007

    Also, the new water line must be the same diameter.



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Where do I direct the hot air from an hair dryer to thaw out the water line in my hotpoint side by side refrigerator ?

Hotpoint ref.
made by GE
There is 2 different place they freeze up inside door water line for cold water dispenser & water feed to ice maker.
for cold water disp. Water line depends on model # will start at bottom of door loop over the disp. control and back down from top of control to cup area to defrost this line best way is to shut down ref and leave door on freezer open can take up to 12 hours.
taking door apart is a major project.
If its your ice maker fill tube easy fix turn water supply off.
on back of ref. there is a water line going up to the top of freezer
this tube will pull out from back the whole fill tube will come out
take to sink thaw with warm water replace tube You may need some caulk to seal area tube meet ref.

I have gsc23KSTA and water are always on the bottom of the dispenser. Any suggestions?

Hello Joe;

My name is Peter. I am a retired field service technician. I live in Baltimore, Maryland, USA., so the units will be in English not Metric.

There are several areas that need to be checked:

1.) In the top of the dispenser behind the frame your may have a drip proof tube. This is about a 1/4" diameter plastic tube with a bulb to collect drips. Sometimes the bulb cracks and leaks. This tube is replaceable, but should only be replaced by a skilled technician.

2.) OK, lets assume this is not the problem. So, lets look at the water dispenser solenoid valve. The spool in the valve collects calcium or particles from the water supply and does not completely seat, or the valve screen becomes plugged and you do not have enough water pressure to close the valve. This valve is behind the unit. After removing the lower back cover you will see two solenoid valves. The valve with the smaller plastic tubing feeds your ice maker, and the valve with the larger diameter plastic tube is your water dispenser water line. This you can replace your self if you are handy.

3.) You may have lost line pressure. It is not uncommon for the water shut off valve to deteriorate. The valve seat can become clogged restricting the supply water pressure. You need at least 60 PSI (Pounds Per Square Inch) to seat the valve.

Now, where is the problem?

If you have small ice cubes and a slow water flow you need to replace the water supply shut off valve.

If your ice cubes are normal size you do not have a water shut off valve problem and need to replace the water solenoid valve. If you are handy you can do this yourself.

This is based on a assumption you do not have a leak at the water bulb area on your plastic fill tube.


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The Ice maker does not make cubes.

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Had the same problem. As long as the ice machine is still moving, meaning its working but just no water is getting to the ice tray.  order part #2205762 valve, solenoid and change it out.  It is not hard to do if you pay attention to how you take the old one out.

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I had the same problem with mine a month ago. The plastic feed tube to the water solenoid valve was cracked and letting a large portion of the water go under the fridge on the floor. I just cut the cracked tubing off at the valve/fitting area and inserted good tubing into the fitting and tightened it up, it has been perfect since!

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Verify that this is indeed what is going on.

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Leaking icemaker

It sounds like your water valve is occasionally get stuck open and over filling the icemaker.
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