Question about Printronix T5000 Thermal Printer

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I-Series Labels get stuck in send mode to a remote writer

Several of these Printronix T5000 printers get stuck in the outq in 'SND' mode. The only way to get them to resume printing is to turn the printer off and them back on.

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Hello Frank,

Please contact me directly regarding your problems with your Printronix printers. I am an ASR for Printronix and can help you thru what ever it is you are having problems with.

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Printer stays in a SND mode

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My label printer quit printing the barcodes on the labels.

I am just getting a series of lines.

I have tried unplugging the machine and still have the same result.

I have tried to calibrate but that is not working either.

Thanks in advance for any suggestions.

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There are two guides on that machine.

One guide will make sure that the media is locked down and secured. if it isn't it will cause drifting.

There is also another guide around the thermal head before printing that guides the labels before it prints. It either white or or it could be a green color.

are you using the takeup roller on the printer to hold the wax paper? If you are is it straight on the take up roller?

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Jan 24, 2008 | Printronix T5000 Thermal Printer

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AS400 Spool files stuck in outq in send mode

I have WiFi Zebra QL420. In my case a simple header label prints fine then the complex label (many fields, barcode, lines & boxes) gets stuck. Labels are in separate spol files. We have many other labels printing fine, just this one ALWAYS gets stuck.
If I send same data from PC to printer it works fine.
I can see with ethernet sniffer that header label data goes but complex label doesn't even leave the iSeries. My sniffer is too crude to tell me what LPR level protocol is saying.

Oct 10, 2007 | Printronix T5000 Thermal Printer

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