Question about Refrigerators

1 Answer

Door closer problem ....door pops open

I have a Jenn-Air side-by-side. My date of purchase was Aug. 2004. Since yesterday the fridge side door isn't staying closed after closing. I have to return to the door and push firmly...but I've never had to do this before. The Jenn-Air site mentions I might be having trouble with the door's closer but then doesn't outline what that is, just advises contacting a repair professional. Can you tell me? Can I fix this myself?

Posted by PJ62 on

  • 3 more comments 
  • PJ62 Oct 10, 2007

    Hey, thank you for the quick response!  I'll share this in-house and see about it.  More later when the problem needs revisting or is fixed!

  • Mike Misquez
    Mike Misquez Jan 28, 2008

    I have a Roper Refridgerator with the freezer on top. The door to the refridgerator does not fully close. I have to push it to close all the way.There is nothing blocking the door from closing properly....what is the problem?

  • motheye Jul 02, 2008

    I have the same problem. Particularly on the freezer side. I recall there being a vacuum sound and pulling before, when the freezer was closed before; now nothing, the door just sits closed and can pop ajar when the frig side is opened closed. No info on this problem in manual as far as I can see, annoying. Is there a pressure difference normally when the freezer is closed, what could the problem be?


  • robles1queen Sep 26, 2008

    gemonogram refridgerator side by side refridgerator door wont stay closed

  • Anonymous Dec 14, 2008

    the refrigerator door needs to be adjusted up. the frig is only 2 yeats old



1 Answer

Ron Marek

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 878 Answers

PJ, as long as you don't have any shelves preventing the door from closing, it probably is the cam that sits on the bottom of the refrigerator door. In order to change it out you will have to remove the entire refer side door. Lay it down and replace the cams on the bottom. I don't have a model number here so I can't give you a part number. You will have to remove the top hinge and the door will lift up and off. Then replace the cams, you will be able to see how they go on when you take the door off. Before anything check to see that the door is aligned ok. You have some adjustmet on the top hinge. You also have some adjustment by raising and lowering the front wheels. You can also try lubing the cam that is on there now....Catriver.

Posted on Oct 10, 2007


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

When I close the fridge side the freezer side pops open a little and stays open. The appliance is 5 years old. This started very recently

a couple of problems can cause door problems first open door and check seal for damage [popped off trac or rip-tears]other is hinges worn- bent-loose --if seal is good at top and bottom of door are hinges check for loose if loose tighten -if bushing lookes like a little round washer type is broken or missing replace --needs realignment loosen top hinge and close door and adjust till door is straight and stays closed tighten door hinge done good luck

Jun 28, 2011 | Jenn-Air JCD2389G Side by Side...

1 Answer

I have a side by side double door fridge. My freezer is cold and working fine but my fridge side is not getting cold.

check yor damper door, it's the little door at the top and or bottom of the fridge insid near the top and or at the bottom behind the crisper drawer when working right they open to let cold air in from the freezer and warm air out. top one cold in, bottom one warm air out.they work on a sensor/relay when the freezer fan goes on they open when cold air is needed.

Mar 12, 2011 | Jenn-Air JCD2389G Side by Side...

1 Answer

Gasket on Rght side of French Door Fridge

well I suggest you and your neighbor both call Jenn Air as they now have 2 known complaints and perhaps more if others read this and check theirs as well

Jan 28, 2010 | Jenn-Air Pro-Style JFC2089H French Door...

2 Answers

My freezer door pops open when i shut the fridge door

make sure the fridge is tilted back a little so doors close with a little push by raising the front legs,also put some weight on the door, fill a bottle with water or any kind of heavy thing you want,this will hold the freezer door in place when you shut the fridge door

Dec 05, 2009 | Refrigerators

1 Answer

Side by side freezer door pops open

This is a problem inherent with lots of refrigerators. Side by side or top freezer. The rush of air pops the doors. You might want to adjust the pitch of the box by adjusting the front wheels to a higher level.

Jun 17, 2009 | Jenn-Air JCB2280HES Side by Side...

1 Answer


hi thanks for the question the freezer is more than likely frosted up now with the door left open the drain hose from freezer is clogged shut down let thaw remove panel at the back of fridge allow 24 hrs to thaw clean out the drain tube re level the fridge so that if the door is left open the door will close by its self raise the front legs to achieve this thanks the appliance doc

Aug 12, 2008 | Jenn-Air JCD2389G Side by Side...

1 Answer

Side by side jenn aire refrigertor. After six months of use, the right door blows open when closing the left door. I have re leveled to no avail. Any suggestions on the problems

That's not uncommon, but the door should swing back shut. The fridge should be level side to side, but tipped back just a little. This will help the doors close. Also some fridges have door closers on the door hinges. They are usually plastic or nylon and can wear flat. If your fridge has these, the doors will lift just a little (maybe 1/16th to 1/8th inch) when it's opened. Usually the fresh food door is bigger and heavier and will wear out closers faster than the freezer door.

Jul 21, 2008 | Refrigerators

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

1,179 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4656 Answers


Level 3 Expert

85239 Answers

Brad Brown

Level 3 Expert

18360 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides