Hello to All! My Dad and I have been trying to figure out this printer problem all day. Normally we would just contact support, but our warranty just ran out and we're looking for answers! Problem: When we turn the printer on, all of the lights available starts flashing in unison. Things We've Tried: 1. (A) We've pushed the "Continue" button repeatedly, and found that the light sequence changes to the "Continue" button, the "Remove/Paper" light, and the "Error" light flashing in unison. (B) So we push the "Continue" button repeatedly again and the "Ready/Data" light and the "Error" light are the only ones flashing, or even lit up, now. 2. We've tried the Manual reset, but still got the same 'all lights flashing' code. 3. We've tried disconnecting and reconnecting the printer to the computer. 4. We've tried turning off and on both the printer and the computer separately. Any ideas anyone!? Do we just need to buy a new Printer!? Thanks for any suggestions!!!
Do what Thom361 suggests as the first alternative. But according to Dell svc manual for this printer the all lights flashing indicates a bad controller card. This is the brains of the printer. Once it is bad the printer is a large paper weight.
I agree with guest - avoid DELL printers, they are junk. I work with them everyday and our tech staff was very sorry when our company went with DELL instead of HP for our printers.
I did have the same problem until we powered the printer off, pressed & held the Continue button down while powering the unit back on. After holding the button down for about 10 seconds after it was powered back on the READY green light came on & the printer started printing again. Yea!!!
More or less your printer fuser has gone bad. Replace the fuse. I suggest that when buying a printer you don't with dell 1710N these printers gives a lot a problem. I work with them every day at work.
I suggest that you go with HP.
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