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Question about Motorola Mobility HS820 Consumer Headset

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Motorola hs820 the light stays on after a charge. clicking and holding the call button for 3 seconds or even a minute doesn't turn the light off or take it out of pairing mode. it charged overnight and the light never turned off even after unplugging. is there a general reset button?

Posted by teo13 on

  • 4 more comments 
  • Anonymous Nov 04, 2007

    Same problem with my headset cannot turn it off and it is on all the time.. Cannot shut it off..

  • ed9974 Dec 06, 2007

    same problem. The light goes out after it has been charging, but when I unplug it the light comes back on and won't turn off. The headset is useless and won't!!!

  • SpartanOmega Dec 07, 2007

    I plugged my Motorola HS820 into Charge overnight and when i disconnected the charger the light stays on and i cant get my headset to switch on or off or pair with my mobile! Is there a reset button or something i can do?

  • Anonymous Sep 28, 2008

    ok waht can i do broke it i brought it from a year help pleaseeeeeeeeeeeeee

  • Anonymous Nov 02, 2008


  • ikdragon Dec 19, 2008

    I have had this happen twice now. It's a great unit but after the second one I got did the same thing I think I'll avoid a third. Only solution is to get Motorola to repair or replace it, but good luck on getting that to happen.



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I am having the same proble too..I am going to open it up and see if I can fix it, I'll keep u guys posted...


Posted on May 26, 2008



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I just encountered the same exact problem. The LED light stays on, no matter what, it's not in pairing mode, it then runs its battery down and dies, and cannot be used at all.

This thing is going in the garbage. What a waste of money. Motorola prides itself on quality, but should be ashamed of themselves for this (oh - and has anyone had as much fun with the charger for this thing??)

Posted on Mar 28, 2008



Same problem with mine...
there is no solution for that, I've had the same problem a year ago... and it's a useless unit... there's no solution and there are a lot of Hs820 with this problem....

This headset is a piece of sh** !!

Posted on Dec 12, 2007

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Related Questions:


How does one turn on a Motorola 537w bluetooth

To power your headset on, press and hold the Multifunction for 3 seconds until LED flashes rapidly.

To turn your headset off after use, press and hold the Multifunction button for 3 seconds until the headset flashes rapidly and turns off.

Hope it helps


My droid 2 is not recognizing the motorola hs820 bluetooth device; I have no info on how to set the hs820 to pair

I think I can help here:
Make sure your headset and phone are charged before doing anything else. The blue light on your headset will come on when it is charging, and will shut off when fully charged.
To put your headset in pairing mode, make sure it is completely off first (no blinking blue light). Then hold down the Call button for 6-10 seconds until the blue light stays on. (It will likely flash once and shut off, but keep holding until it is all the way on and stays there!)
From there, go into the settings on your Droid 2 and access the bluetooth connections. Do a new scan for your headset if you don't see it listed, pair, and connect!

After charging my HS820, the light stays on, no matter what I do, and it is supposed to be in sync mode, but it won't sync with my Samsung, but my other Motorola headsets do!

You need to disconnect it from the charger and keep the button pressed to put it in pairing mode, then associate with the phone with the PIN 0000.

Motorola H500 bluetooth won't turn on!

Hold the phone button down for about 4 seconds.. The light should blink 2 times and then stay on to add device to your phone once connected light will go out...Hold button down again light will blink 3 times and go off...........

Can't hear with bluetooth

That means the pairing is not successful.Follow the steps
1.Turn on mobile bluetooth and set the status to shown all 2.Tun on the bluetooth mobile and keep pressing the button on the  bluetooth for few seconds. 3.You will notice that light is continously ON and not blinking 4.Now find the device from mobile via search option 5 When it detect use this code 0000 to pair. 6.When the pairing is successful ,select option button and click connect.. 7.Now you should hear from your bluetooth..
Dilip Bagdi

Blue light on

i opened it,the upper part does not detach completely but slides,the blue light turned off finally but then on pressing the button nothing happened.Now i'm charging the battery and the blue light is on as usual so i hope it's just out of energy and it will work again when recharge will be finished:)

Light always ON!!!

hold the button and wait till the light blinks twice and it will turn off

Motorola hs820

you have to press and hold the button for a few seconds, it will then flash 3 times and then stay solid blue, this is now in pairing mode, get your phone to find the headset and then pair usually with the numbers 0000, then thelight will flash then it is paired.

My Phone Does Not Locate My HS820 Headset

Try the following:
1) Make sure the HS820 is fully charged up.
2) Remove the battery and SIM card from your phone for about 1 minute and put them back in.
3) As soon as your phone is booted up, access the "find devices" function for adding your HS820.
4) Hold the HS820 button down until the blue light is solid.
5) Then do whatever your phone requres to "search for devices."
6) Here's the key: as the phone is searching for devices, PHYSICALLY TOUCH touch the HS820 to the phone.

I couldn't get my HS820 to synch with my new Blackberry Curve the normal way and ultimately got it to synch by going through this process.

Motorola HS820

the always on light mens that it is in pairing mode and wont go out until it has paired with a phone, if you wish to turn it off, press and hold for 3 seconds, it will then flash 3 times and then go off. Try pairing again by pressing and holding the button until the light stays on.
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