Canon PIXMA  iP6700D InkJet Photo Printer Logo
Posted on Oct 09, 2007

Canon ip6700d error number 1415

Hi, my printer suddenly does not recognize ink tank yellow. error number 1415 When I hit print on my computer, it comes up with error 1415, the printer stops, the red light is out on the yellow tank. If I push the tank up and back down, the red light comes back on, but the minute I close the top of the printer, the error code reappears on the printer window. I have always used canon inks with this printer. The printer has not even been used that much. Please advise! thank you

  • 1 more comment 
  • arpbowler Nov 09, 2007

    My Canon PIXMA iP4300 also displays an ink tank error for the yellow tank. The red light is not on when I open the lid, so I take it out and put it back. The light turns on for a minute, but when I close the lid, it turns off again. This ink tank is fairly new, and the printer is about one year old. I have never had problems before this.

  • Anonymous Dec 19, 2007

    I have the same problem with the cyan photo ink tank. Continually get the U071 something "like can't have the same color installed" more than once. It won't let you print. Checking the tanks shows that all six tanks installed properly, no duplication. Yet, the error continues. I'm going to install a new photo cyan tank to see if that works.

  • tule16 Oct 02, 2008

    Just as everyone else says... Use authentic Canon inks. Printer hardly used. Keep getting an error message for the yellow ink pot.


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  • Posted on Jun 28, 2008
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I think I have come up with a solution!

When the error happens:

Open the cover and re-seat the cartridge.
Tilt the whole printer forward about 30 degrees or more
Close the cover.

This has worked for me multiple times now. I think there is a small sensor behind the contact chip that detects ink levels and when my printer is flat the level of ink is lower than the sensor, when I tilt the printer the error vanishes because the ink covers the sensor. Though I am not sure why the software in the printer determines that there are duplicate cartridges instead of just a low ink warning.

If you still can't get it try taking a standard pencil eraser and gently rub it over the contacts to clean off any oxidation, also do this to the prongs that contact the chip that are inside the cartridge carrier, They bend easily so do it very lightly.

  • John-Paul Thompson
    John-Paul Thompson Oct 18, 2022

    I'd been pulling my hair out trying to resolve a 1415 error on my Canon i8750 when I came across this post from 2008,14 years ago.
    My problems started after I replaced the print head with a new Canon one and I got the 1415 error on the "M" cartridge. I have switched back to the old head, bought a new "M" cartridge but nothing seemed to work.
    This was the last try at fixing it before I probably binned the printer.
    I raised the back of the printer as suggested, switched it on and it worked first time.
    Now that the printer has starting and has printed something it can be put back on the level again ans starts fine.
    Thank you for posting this solution.
    There is life in the old printer yet.




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I had this same problem. Count the number of blinks in sequence of the error light. it will flash green and yellow, and then just straight yellow for a number of flashes, then it will flash green again and the same number of yellow flashes again. Here is the diagnostic guide.

Two flashes: Printer is out of paper. Paper does not feed

Three flashes: Paper jam

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Five flashes: Print Head is not installed./ Print Head is defective

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Hi. I think the problem on that one is the waste ink tank is already full, so you need to clean it or replace the pads on it, because when you are printing or opening your printer it blows little amount of ink to the heads so that it will not be clogged, and that ink goes into the used/waste ink tank. Also after cleaning the used/waste ink tank you need to reset the counter of the printer so that it would print again, you can just download the counter reset software2_bing.gif over the internet or just bring that machine to an authorize canon printer technician. Hope this Helps

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Canon Pixma ip4200 printer, error 1414

Hello there,

I've gotten in touch with Canon and have something a little different to try. At the very least the error should change. (Sorry, gallows humor). Please read this entire response before taking action.

After the upcoming test procedure, I have included a link and procedure to contact Canon tech support. The assure me they will replace any faulty tanks.

The purpose of this exercise is either rule out ink tanks that are behaving or isolate the one(s) responsible for the 1414. You should write down the results of this test. Please perform the following:

1. Open the printer and remove all ink tanks.

2. Insert a single ink tank in the printer then close the cover.

3. Confirm whether the printer recognizes the installed tank properly. If it does, it will indicate it does not detect the other ink tanks, as they are not currently installed in the printer.

4. Repeat steps 1-3 with another ink tank.

5. If the printer at any time indicates two of the same ink tanks are installed, the cause will be the last tank installed. For example, if you inserted an ink tank earlier, and you later inserted another ink tank, and it said two of the same inks were installed, the cause of the issue is the last ink tank.

Click here for the Canon PIXMA iP4200 support page
Then click on e-mail support.
Fill out the form.
Under description, supply the following info:

Error 1414 Ink tank problem on my Canon PIXMA iP4200
The error won't go away.
I have replaced the <color in question> tank, reseated it, yet the error remains.

You will also need to list what inks are being used in the printer. State the type of ink that is being used and the order that the tanks are installed in the print head.
Provide the exact part number (such as BCI-6C, BCI3eBk, etc.) if possible.

The Canon support rep assured me they will be glad to replace the malfunctioning tank(s) for you at no cost. Please
respond with the results, and specify the ink tank(s) that were not recognized correctly.

They responded quickly, professionally and apologetically. They want to help get this resolved for you.

I hope this helps end the frustration you must be feeling. If you need additional help or clarification, click the ASK button.


If you could take a moment and rate this response, I would appreciate it.


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it is possible that the ink chip is damage. try to buy another. or you can buy original ink to make sure the printer is ok.

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Here's info on the reset:
When your printer detects a problem with the cartridge you are attempting to use, a flag is set inside the device. This flag may not reset until you perform a hard reset on the device.

1. Verify that the printer is turned on.
2. Open printer's lid/top cover and remove all of the cartridges from their carriers. Close the lid/top cover.
3. Unplug the power cord from the printer.
4. Wait for 10 minutes.
5. Plug the power cord back into the printer.
6. Open the lid/top cover and reinsert both cartridges back in to their carriers.
7. Turn the printer on.
8. Print a test page.

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Browns printing pink suggest the blue/yellow jets are clogged or not functioning. If the uses head in cartridge type[that is with a sheet of contacts on the front of the cartridge- then take then out ,damp a tissue in some warm water an place on a plate or similar - then stand the cartriges in the damp tissue until the tissue turns colour - then replace the cartrdge. If it is head in the printer Then take a look here www,
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