Question about Canon PIXMA iP6700D InkJet Photo Printer

2 Answers

Canon ip6700d error number 1415

Hi, my printer suddenly does not recognize ink tank yellow. error number 1415 When I hit print on my computer, it comes up with error 1415, the printer stops, the red light is out on the yellow tank. If I push the tank up and back down, the red light comes back on, but the minute I close the top of the printer, the error code reappears on the printer window. I have always used canon inks with this printer. The printer has not even been used that much. Please advise! thank you

Posted by LadyL on

  • 1 more comment 
  • arpbowler Nov 09, 2007

    My Canon PIXMA iP4300 also displays an ink tank error for the yellow tank. The red light is not on when I open the lid, so I take it out and put it back. The light turns on for a minute, but when I close the lid, it turns off again. This ink tank is fairly new, and the printer is about one year old. I have never had problems before this.

  • Anonymous Dec 19, 2007

    I have the same problem with the cyan photo ink tank. Continually get the U071 something "like can't have the same color installed" more than once. It won't let you print. Checking the tanks shows that all six tanks installed properly, no duplication. Yet, the error continues. I'm going to install a new photo cyan tank to see if that works.

  • tule16 Oct 02, 2008

    Just as everyone else says... Use authentic Canon inks. Printer hardly used. Keep getting an error message for the yellow ink pot.

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I think I have come up with a solution!

When the error happens:

Open the cover and re-seat the cartridge.
Tilt the whole printer forward about 30 degrees or more
Close the cover.

This has worked for me multiple times now. I think there is a small sensor behind the contact chip that detects ink levels and when my printer is flat the level of ink is lower than the sensor, when I tilt the printer the error vanishes because the ink covers the sensor. Though I am not sure why the software in the printer determines that there are duplicate cartridges instead of just a low ink warning.

If you still can't get it try taking a standard pencil eraser and gently rub it over the contacts to clean off any oxidation, also do this to the prongs that contact the chip that are inside the cartridge carrier, They bend easily so do it very lightly.

Posted on Jun 28, 2008

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Anonymous

I'm having the same problem

Posted on Jan 04, 2008

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Canon ip100 portable printer ink cradle stuck on right hand side

I had this same problem. Count the number of blinks in sequence of the error light. it will flash green and yellow, and then just straight yellow for a number of flashes, then it will flash green again and the same number of yellow flashes again. Here is the diagnostic guide.

Two flashes: Printer is out of paper. Paper does not feed

Three flashes: Paper jam

Four Flashes: The Print Head Lock Lever is not locked properly / Ink tank is not installed properly. / Ink may have run out

Five flashes: Print Head is not installed./ Print Head is defective

Eight flashes: Ink absorber is almost full

Nine flashes:No response from connected digital camera or video camcorder/Connected digital camera or video camcorder is not compatible with this printer./PictBridge compliant devices are attached to both Direct Print Port and Bluetooth Unit Connector

Eleven flashes: Automatic Print Head Alignment failed

Twelve Flashes: Low battery level

Fifteen Flashes: Ink tank cannot be recognized

Seventeen Flashes: Ink has run out

Eighteen Flashes: Printer detected ink out condition

Nineteen Flashes: A USB hub is connected

Mine had 10 Flashes and the Print Carriage, was bad. Cost almost as much as another printer so thats what I did. I did take it apart and got it unstuck, but still didn't work.
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I have tried replacing all ink cartridges with brand new ones but it keeps saying Error U052 ? I am not really sure why it won't recognize the ink cartridges especially because they are from Canon

The error code indicated, the print head is defective, so it will not get solve by replacing any number of cartridges. Just follow the steps below to reseat the print head, if that does not help, then replace the print head.

  1. Confirm that the printer is powered on and press the <Open> button. (The paper output tray will open.)

    mp800_openbutton.gif

    *MP800R shown

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    Note: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.

  3. Open the inner cover.

  4. Remove the ink tanks by pressing the tab of each tank.


    Caution: Handle the ink tanks with care so that your clothes and surrounding area do not get soiled. Make sure to remove the ink tanks one by one.

    05sj00142_01_en.gif

  5. Raise the print head lock lever.

  6. Tilt the print head slightly towards the front of the machine and lift out gently.

    03rq02455_02.gif

    Caution: Do not touch the print head nozzles <1> , electrical contacts <2>, or ink supply ports <3>. Doing so may cause printing problems.

    mp_500_ph_contacts.jpg

  7. Place the print head in the print head holder and lower the print head lock lever carefully until you hear a click.

  8. Insert ink tanks into the print head.

    03rq02454_04.gif

  9. Press the mark <PUSH> on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif

  10. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.
    <8> The ink tanks are not installed properly.

    Note: Click for Ink Tank Lamp indications.

  11. Close the inner cover and the scanning unit (printer cover).

    Caution: When closing the scanning unit (printer cover), be careful not to jam fingers.

    N
    ote: The next printing begins, the print head cleaning will begin automatically.

Ink Tank Lamp indications

You can check the status of each ink tank according to the way its lamp flashes.

- On: The printer is ready to print.

- Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.

- Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.

- Off: An error has occurred and the printer is not ready to print.

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I960 resume light flashes yellow 5 times 1 green

Five yellow flashes indicate that the printer doesn't recognize the print head, or thinks that the wrong print head is installed. You can try to remedy this by opening the cover, removing the ink tanks, then removing the print head (lift the locking lever). Check that the copper contacts on the back of the print head are clean, then reinsert the print head, lock it in, and reinstall the ink tanks. If you still have the error indication, the print head may be bad and need replacing. Contact Canon for your options on this.
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Error light keeps coming on

Check chip connnector at ink tank and at head carriage. It's may be dirty. Check status monitor? what ink tank not recognized. Press ink light (1-4 times) depends on number ink tank not recognized, press 1 time again, carriage will move co replacement position, unplug and plu again all ink tank, press ink light 1 more.
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My canon pixma 4000 lide won't print yellow, even with a new tank

I doubt your printer needs recalibrated. If one color is not printing, check the following :

1. Is the suspect ink tank snapped firmly into place?
2. Did you remove the sealing paper pull tab completely off of the tiny air hole on the cartridge? I've had this happen and found the paper or a small part of it to be still in place which prevented the cartridge from working.
3. Try using the maintenance tab on "control panel" "Printers" "properties" and do a cleaning of the print nozzles. Do a "Print test pattern" procedure to see how your progress is working out.
4. If all fails, try another yellow cartridge. It may be defective
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I had the same problem. My mp630 is also only 4 months old. I replaced all colour ink cartrdiges(inc black), but was only able to release the function for detecting the ink levels for magenta and cyan. Yellow and black then started giving error message U043, with them alternating between working, but never working at the same time. Getting them all clicked in with the lights glowing red does not solve the problem, as once the printer cover is closed, the same error message turns up. The only thing that worked for me is moving the chip slightly out of alignment, by pushing the sliding chip holder, and I only had to do this twice before they all started working and the printer was unlocked.
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Canon Pixma ip4200 printer, error 1414

Hello there,

I've gotten in touch with Canon and have something a little different to try. At the very least the error should change. (Sorry, gallows humor). Please read this entire response before taking action.

After the upcoming test procedure, I have included a link and procedure to contact Canon tech support. The assure me they will replace any faulty tanks.

The purpose of this exercise is either rule out ink tanks that are behaving or isolate the one(s) responsible for the 1414. You should write down the results of this test. Please perform the following:

1. Open the printer and remove all ink tanks.

2. Insert a single ink tank in the printer then close the cover.

3. Confirm whether the printer recognizes the installed tank properly. If it does, it will indicate it does not detect the other ink tanks, as they are not currently installed in the printer.

4. Repeat steps 1-3 with another ink tank.

5. If the printer at any time indicates two of the same ink tanks are installed, the cause will be the last tank installed. For example, if you inserted an ink tank earlier, and you later inserted another ink tank, and it said two of the same inks were installed, the cause of the issue is the last ink tank.


Click here for the Canon PIXMA iP4200 support page
Then click on e-mail support.
Fill out the form.
Under description, supply the following info:

Error 1414 Ink tank problem on my Canon PIXMA iP4200
The error won't go away.
I have replaced the <color in question> tank, reseated it, yet the error remains.

You will also need to list what inks are being used in the printer. State the type of ink that is being used and the order that the tanks are installed in the print head.
Provide the exact part number (such as BCI-6C, BCI3eBk, etc.) if possible.

The Canon support rep assured me they will be glad to replace the malfunctioning tank(s) for you at no cost. Please
respond with the results, and specify the ink tank(s) that were not recognized correctly.

They responded quickly, professionally and apologetically. They want to help get this resolved for you.

I hope this helps end the frustration you must be feeling. If you need additional help or clarification, click the ASK button.

Mike

If you could take a moment and rate this response, I would appreciate it.


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Ink Tank not recognized

Here's info on the reset:
When your printer detects a problem with the cartridge you are attempting to use, a flag is set inside the device. This flag may not reset until you perform a hard reset on the device.

1. Verify that the printer is turned on.
2. Open printer's lid/top cover and remove all of the cartridges from their carriers. Close the lid/top cover.
3. Unplug the power cord from the printer.
4. Wait for 10 minutes.
5. Plug the power cord back into the printer.
6. Open the lid/top cover and reinsert both cartridges back in to their carriers.
7. Turn the printer on.
8. Print a test page.
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