This may sound weird, but if you keep reseting it over andover again it will work for a while.
I did it to mine about 5 times in a row and it started to work, i could add and delete songs and everything!
Take the opal and set it outside, then find the nearest 2 ton tree and cut it down and let it fall on that peice of sh*t of a mp3 player. Then if done correctly you have solved the problem of that ugly tree you didnt like
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if you want to delete music from your Opal M4002 mp3 player, all you need is use the usb of the player and connect to your computer. If the computer recognizes your usb then a folder will pop up and you choose open folder. Then you can right click on the music you want to delete from the player. That is all you have to do.
Get an updated version of the software from RCA's website. Windows XP Pro and Mp3 players in general don't mix well - on a networked business system, Mp3 players are seen almost like hostile, foreign antibodies.
The same thing happened to me.(I have a different model but I'm sure you can solve it the same) Go to the website and download the frimware thing and it will completly clean your MP3 of data you added. At least it did for me.