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shawn kearney Posted on Nov 22, 2013
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WHEN TRAY EMPTY PRINTS OUT OF OTHER TRAY

WHEN PRINTING FOR A SETUP TO PRINTED OUT OF TRAY 1 AND WHEN TRAY 1 IS OUT OF PAPER, THE PRINTER PULLS AND PRINTS FROM A DIFFERENT TRAY. CAN WE ADJUST SETTINGS SO THAT IT DOESN'T PULL FROM A DIFFERENT TRAY AND WAITS TILL PAPER IS RELOADED?

1 Answer

Mike Meder

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  • Expert 259 Answers
  • Posted on Nov 22, 2013
Mike Meder
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Joined: May 28, 2008
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The user cannot select a paper tray for a print job from within an application. It is also not possible to configure a default paper tray in the Document Defaults, Printing Preferences, Printing Defaults driver options.
This problem may be experienced with an HP PCL5e, PCL5c, or PCL6 LaserJet printer driver on any of the following Operating Systems:

  • Windows NT 4.0
  • Windows 2000
  • Windows XP/.NET

Typical symptoms of this issues include:
  • Paper tray selection grayed out.
  • Cannot select paper tray, only size and type.
  • Not possible to select tray.

SOLUTION: Perform the following steps to clear the NT Forms configuration.
  1. Go to the Printers folder by clicking Start , Settings , and Printers .
  2. Right-click the printer and go to Properties .
  3. Go to the NT Forms tab.
  4. Click the Clear All button.
  5. To save and exit, click the OK button.

SUMMARY: This is expected printer driver behavior. The NT Forms feature allows a user or system administrator to configure a so-called "form-to-tray assignment" for the printer. When this feature is enabled it is not possible to select a specific paper tray for a print job, or to set it as default, because the system is aware of the specific paper size and type loaded in the various printer trays, which makes the source selection redundant. Some applications or environments may require a "form-to-tray assignment" in order to take advantage of certain features. For instance, in an Active Directory environment, this feature has to be enabled for the operating system to be able to report the available paper sizes in the printer to the Active Directory

5 Related Answers

Anonymous

  • 417 Answers
  • Posted on Jan 28, 2008

SOURCE: HP IIIp prints extra blank pages

HI there make sure that the paper tray guides are fully against the paper also try sending the job through the manual feed to see if you get the same problem. If you do not then it maybe that the paper cassette separation pad is worn and will need replacing. If your model has no rubber pad at the front of the cassette then you will have a metal hold over one corner of the paper make sure that when the paper lifts that the paper sits under the silver (Dog Ear) as this acts as a separator.

Hope this helps
Thanks J

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Anonymous

  • 2351 Answers
  • Posted on Feb 11, 2008

SOURCE: prints extra blank page for every one page of printed material

Reduce the amount of paper in the print try.

Anonymous

  • 25 Answers
  • Posted on Aug 14, 2008

SOURCE: My HP LaserJet 4200 prints fine from tray 2, but will NOT print envelopes from tray 1. It WILL print on regular paper from tray 1, but will not print envelopes. What gives? I've already rebooted the

Are there settings on the control panel of your printer?
Is the tray 1 the MP tray? (The one that flips towards you)
If so, can you change the settings of the Tray 1 to Envelope on the control panel?

I hope this helps.

Anonymous

  • 1 Answer
  • Posted on May 20, 2009

SOURCE: printing crooked

As "Guest" posted on Feb 05, 2009 the problem for me was the box in the back of the printer that facilitates double sided printing. One side had come loose. I was getting "Paper Mismatch" errors, and the text was printing slanted. I simply pulled the box out and reinstalled it. Problem solved.

Anonymous

  • 1 Answer
  • Posted on Jul 08, 2009

SOURCE: Keeps telling me to load tray 1.

dragon is a moron... cram cheese into the cyan ink cartridge.

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I have a printer thats printing on one side only. how can i fix this

Do you mean double sided printing? If so this model printer does not have a duplex unit and cannot print double sided prints automatically.
DOUBLY SIDED PRINTING WITHOUT A DUPLEX UNIT
Open your Word document.
Open page 1 - then Print the current page.
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Selecting which tray is used for printing

You can select how the printer pulls paper from the trays.

Understanding tray order

When the printer receives a print job, it selects the tray by trying to match the requested paper

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Note The "autoselect" process occurs only if no specific tray is requested for the job. If a specific tray

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 If paper is loaded in tray 1 and tray 1 is set TRAY 1 TYPE=ANY and TRAY 1 SIZE=ANY on the

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tray 1 operation" on page 47 for more information.

 If the search fails, a message appears on the printer control panel display requesting that

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contains the same paper type/size.

The autoselect process changes somewhat if you customize tray 1 operation (as explained in

"Customizing tray 1 operation" on page 47) or set tray 1 for manual feed (as explained in
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You are most likely getting this message because of a paper size mis-match. For example, you are sending a print job as letter size but your printer is set to or has a4 size installed. When the printer sees that the print job is not a matched size to the paper in the tray, it will look to the manual feed tray for paper to print on, hopefully the correct size. Make sure your paper setting in printer properties on your computer match the paper in the printer and the print job "page setup" is also the same size/
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This is not a fix, but a workaround. When you need to print on the back of a page, remove all other paper from the tray. It's not rocket science but it works. Your printer's manual probably says not to print on both sides.
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I would suggest checking printer properties in the computer and ensure the paper size and source is Letter and set to Automatic Choose. Another choice may be to deleted the printer driver and re-install it. You can also go into the menu options until you get to Set factory defaults, press Select, then try the print job again.
I really suspect a program is controlling this from the computer.
To get a list of the existing printer settings, Select Menu and use the Right Arrow button until you get to Printer Menu Settings. The printed report should tell you what your actuall settings are. Maybe the default is set to Custom, instead of Letter.
The Set Factory Defaults option should fix most problems.
Good Luck John Moser
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tray 3 legal, label etc...

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