The manual is here. There is no service information available anywhere.
https://adn.harmanpro.com/site_elements/resources/19929_1572546665/JBL_EON_ONE_Compact_User_Guide_original.pdf
Claim in their 3 year warranty if there is a fault with it.
Mailing Address: JBL Professional 8500 Balboa Blvd. Northridge, CA 91329 Shipping Address: JBL Professional 8500 Balboa Blvd., Dock 15 Northridge, CA 91329 (Do not return product to this address without first obtaining prior authorization from JBL)
Customer Service: Monday through Friday 8:00am - 5:00pm Pacific Coast Time in the U.S.A. (800) 8JBLPRO (800.852.5776)
www.jblproservice.com
On The World Wide Web:
www.jblpro.com Professional Contacts, Outside the USA: Contact the JBL Professional Distributor in your area. A complete list of JBL Professional international distributors is provided at our U.S.A. website:
www.jblpro.com
Product Registration: Register your product online at
www.jblpro.com
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