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If I remember correctly, all but the pro-level Nikon screens in general required/recommended a tech to replace the screen as they do require a special tool and special knowledge. The other's come supplied with the needed tool.
As with many point&shoot cameras, the L20 doesn't give you any control over the sensitivity (whether you call it the ASA or the ISO). The camera expects you to point and shoot, while it takes care of the details. One advantage of more complex (and expensive) cameras is that they allow you to take more control over your photos.
The ISO is automatically set by the DX code on your film canister - if there is no code, the camera sets ISO 100. If you load canisters yourself with, say ISO 400 film, you can adjust the exposure using the exposure compensation button at the top right side of the LCD ( " +/- " ). Using ISO 400 film set the +/- to minus 2 ( -2 ) so that it will UNDEREXPOSE 2 stops since the film is 2 stops ( 4X ) more sensitive than ISO 100 film.
I have a very vague memory (I used to sell cameras many years ago) that there is a stop at ASA 400 to prevent you accidentally selecting a faster speed. I do remember something of the sort on a camera of that era but it may not have been the Contax. IIRC, you have to lift the dial a *second* time (i.e. a bit higher) to get it past the stop. Hope this helps but it may be a red herring!