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um i think u just need to drag songs to ur zen drive on ur c drive when
u connect it to charge its better then sync the three red lights are
just when u turn the volume all the way up and it will till u thats the
volume limt no big deal but and if u do have music then it might be
try reseting it. then resyncing your ipod. to reset it, simply push the middle button down, and the menu button at the same time. a few seconds later and the ipod should reset. then sync the song that had the problem onto the ipod and see if it works. (no point in syncing all your songs becuase if reseting it doesnt work you wasted alot of time syncing songs for nothing)