I was watching a recording on the HDD when suddenly screen went dark , with a flashing white screen about once a second - read out on unit reads PLEASE WAIT - which I did , but nothing happened - The unit does not obey any commands - from remote or directly on unit - When I hit power button 2 small lines light up shortly on both sides of the PLEASE WAIT - but nothing happens - unit remains frozen ----- I have unplugged unit and waited, but no reset - I also disconnected cable line in, but nothing has helped - The day before this problem , I had recieved a signal from my cable company to activate a digital cable box I had just rented from cable company - I wonder if this signal sent damaged my dvd recorder, which was connected to cable TV at the time ?
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Re: Frozen up with please wait read out on unit
Shotgunning works sometimes, but the effort spent is often not worth the time spent. Let me explain if your power supply is defective then shotgunning will produce results, however if the problem is elsewhere you will never know it. I would suggest troubleshooting the unit, to determine where the problem really is. For this task I would suggest that you get a schematic diagram of the unit, a multimeter, and an oscilloscope. use the schematic to find the various test points, use the multimeter to measure the voltages at the test points, and then use the oscilloscope to measure the signals at the test points. Troubleshooting in this fashion will produce better results than as with the shotgun method. I would suggest checking for ripple voltage in the DC path. This voltage is due to AC bleed over from poor regulation by malfunctioning filter capacitors. you will not see physical signs of the problem but a quick check of the capacitors will let you know if the is the problem. Also check to see if the DC voltage across the positive terminal of the capacitor is held at the level it should be at. Then check all points on the power supply and compare them to the schmatic.
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Some surge protectors cut off all power, when they reach the surge protection limit in joules. Power strips have reset buttons to restore power. Try plugging it directly into the electrical wall socket. If it works, then purchase a new surge protector. The DVD recorder may have a internal fuse that has burned open.
From some of the forum threads I've read about this, it seems like there were early issues due to bad firmware, but they have all be resolved with the recent updates. It also appears to be very easy to replace the hard drive. Just swap it out, format from the menu and you are done.
This message is displayed when the device is checking for its hard drive and DVD drive to signal back that they are operational. You can consider this a bit like the BIOS of a computer as it is waiting for its devices to come back with a "READY" signal. If "PLEASE WAIT" is scrolling across your screen for a really long time it could mean that the two devices with moving parts (HDD / DVD) may be having an issue coming up. UNPLUG unit from wall. Wait for some time (5 min) and then plug it back in. If your device is still not working then you have either a bum HDD or a bum DVD. Considering which one is working all the time (HDD) you probably have a dead hard drive, but my own unit's DVD drive went nuts, so that is also a potential source of the problem.
Either way, your local computer repair store can have a look at this issue, considering what the unit is is basically a single purpose PC
you might have a loss connection? what kind of cable are you using ? hdmi / component / composite? unplug the power cord to the ac outlet for 30 secs. and plug it in back. this is to refresh the unit. turn on fan on the configuration of the unit ... please read the operating manual ...
I've had the same problem. I've actually unplugged the unit and it's been unplugged for probably about two weeks. When I reconnected the power this morning the problem persisted where the DVD Recorder was stuck on the Welcome Screen. As a last ditch effort I pressed and held the power button for 10 to 15 seconds until the word "Welcome" dissapeard of the screen and back on. This seems to have reset the unit. I know I should have tried this a long time ago. So much for reading the instruction manual! I'm just glad it's working again!
You need to replace the STR-G6353 voltage regulator on the power supply board.
Full proceedure with photos at this link:
I did this on my DMR-E85H and it now works like new.
Read the section about the red/green lights in front. It sounds like the lamp went out. Mine consistently goes out once every year to year and a half. If you plan on keeping the television, purchase two bulbs, so you have one on hand in case your new one goes out.