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On your Sansa, go to "Settings," then "System Settings," then USB Mode, change the mode to MSC, then try it. If that doesn't work try the other modes just in case.
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Sansa Video Converter is the first professional Sansa MediaConverter software. It will help you to convert video and audio filesto Sandisk Sansa compatible format, including MP4, MP3, WAV, etc. Itaccepts a wide range of video formats - 3GPP, 3GPP2, ASF, AVI, DAT(VCD), DivX, MOV, MP4, MPEG-1, WMV and Xvid, and output to Quicktimemovie supported by Sansa.
if this is happening frequently, then you must connect your mp3 player to the computer, then format it. after formatting, connect it to the computer then transfer all the songs. this should fix your problem.
It would be possible for them to play on the computer because it has the capability to do so. It will be playing the files as if a memory stick is plugged. You need to convert those flv videos to a compatible format that the sansa can recognise.
1 connect your sansa to comp via usb cable
2 right click start on windows desktop go to explore
3 scroll down to your sansa's drive rifght click it go to properties
4 go to tools tab and click "check now" under error checking will take awhile and will erase your memory on the sansa but it will probably work again
Make sure that either your Rhapsody or Overdrive subscription is still good and resync all files in Windows Media Player.
If that fails, you'll have to start from scratch:
Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
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Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
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