Can't send nor receive faxes w/my HP6310. It says shutting down.

keep saying reset power

If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.

The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after each transaction.

To enable fax confirmation from the control panel

1. Press Setup.

2. Press 2, and then press 3.

This selects Print Report and then selects Fax Confirmation.

3. Press to select one of the following, and then press OK.

Off Does not print a fax confirmation report when you send and

receive faxes successfully. This is the default setting.

On Fax Send Prints a fax confirmation report for every fax you send.

Fax

On Fax Receive Prints a fax confirmation report for every fax you receive.

Send & Receive Prints a fax confirmation report for every fax you send and

receive.

Hi ,

click on the hp director icon on the desk top or access it from start ?all programs?hp?hp director then in the hp director click on settings after which you will get the drop down menu ,select fax settings and setup and then click fax log.This is how you can access fax log and then you cal calso receive and send ..

hope this helped you call the best

Hi

Check the following link

CAN SEND but CANNOT Receive

1. Make sure that the fax header contains the full 10-digit telephone number of your HP fax product, including the area code. To modify the fax header, use the following steps:
   1. Press the Setup button () on the product control panel.
   2. Press 4 for Basic Fax Setup, and then press 1 for Fax Header.
   3. Type personal or company information using the keypad, and then press OK.
   4. Type the phone number, including area code, for your HP fax product, and then press OK.
2. Dial 1-888-HPFaxme and send a fax to the HP Fax Test Service.

You need scan software running on your computer. It won't scan unless it knows how to scan and where to send the scanned image. The scan options will be on your computer.

"Call blocked" refers to the phone system caller ID name; this has nothing to do with the Fax function of the HP6310. Some callers block their name from showing up on your phone's call ID display.

hi
fax does not work on digital line it only works on analog line........if u want our technician expert then contact us athttp://tinyurl.com/ldnuy2

Hi

when you installed did you get the fax setup wizard during the installation. If not, you can get it by opening hp solution center-> settings-> fax settings-> fax setup wizard.
You can have the HP solution center icon in the desktop or try with hp Director.

if not you can look at the
hard-copy user guide walks you through all the setup variations, depending on what type of line you have, what components (answering machine, for example), and how you want to handle incoming calls and faxes.

Good Luck

hi, i would like to know if you have an HP officejet 6300 fax icon???if you have try to print the document using the fax icon DO NOT used the normal HP officejet series icon.if you did used the fax icon it will display the FAX dialog box,input the necessary information needed.just follow the window..
i believe you can now send the fax..

send me feedback for further troubleshooting....

buy a new fax!