Computers & Internet Logo
singar nadar Posted on Oct 08, 2007
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Uninstallation Problem i installed nortan 360 antivirus software, but during insatallation there was an error in activating the software, i am trying to uninstall the software through control panel add or remove the program, but it is not uninstalling and i tried to delete the files directly from the program folder, it does not delete, it shows the message that "acces denies the file cannot be deleted make sure the disk may not full or write protected" please help me how to uninstall or delete, Thanks!

  • Anonymous May 19, 2008

    Hi I purchased a Packard Bell B3410 with preinstalled Norton antivirus and wanted to upgrade it to Norton 360 but when I tried to uninstall the original on the computer no Norton antivirus are displayed on the add/remove programes. And if i try to install the 360 it says to uninstall the prevoius version of Norton antivirus?



    Regards

    Johann Swanepoel

    [email protected]

×

3 Answers

Shamsh

Level 2:

An expert who has achieved level 2 by getting 100 points

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

  • Expert 81 Answers
  • Posted on Jan 23, 2009
Shamsh
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Jan 13, 2009
Answers
81
Questions
0
Helped
15315
Points
163

First thing to do is  Back up the Registry. I'll be saying more about the Registry later. But suffice it to say that the presence of uninstalled security
software in the Registry can conflict with newly installed securitysoftware and cause system freezes. So can folders of "uninstalled"programs for that matter. Once again, go to Start, then click on "Run". Type in "regedit" Go to the top of the Regedit window.  Click (+) next to HKEY_CURRENT_USER. Go down the thread until you see  Software. 
Click on Software and scroll down the thread until you see Symantec. Right click on Symantec and choose "Delete". From there go down to HKEY_LOCAL_MACHINE and repeat step 
3. Restart your PC.  Click (+) next to HKEY_LOCAL_MACHINE, now: Click (+) next to Software,Click (+) next to Microsoft, Click (+) next to Windows and Click (+)next to CurrentVersion. Select the Run folder.  Right-click and delete each Symantec entry you see (if present). Restart your PC.

×

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Master 4,889 Answers
  • Posted on Oct 08, 2007
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Oct 06, 2007
Answers
4889
Questions
8
Helped
1504869
Points
14106

Well if you want to delete click start->run->type "msconfig" In the configuration window click on services tab. Uncheck all the entries named symantec or norton. Now click on STARTUP tab and uncheck the symatec startup entries. Now restart the computer and try deleting once again. By the way that access denied message is displayed because the file u want to delete is being used by some symantec service if unselect and restart they will be terminated so that you ca delete the folder.

Ad

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Sergeant:

An expert that has over 500 points.

  • Expert 457 Answers
  • Posted on Oct 08, 2007
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Sergeant:

An expert that has over 500 points.

Joined: Sep 01, 2007
Answers
457
Questions
0
Helped
330994
Points
799

Its a devil of a software to uninstall try in safe mode.....doing the things you first did including the program files etc....

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2helpful
1answer

Hi you doing im trying to cancel my norton 360

after uninstallation download nortan removal tool from nortan
1helpful
3answers

Completely remove symantec

Check Start Menu/ All Programs for endpoint protection uninstall
Not finding what you are looking for?

113 views

Ask a Question

Usually answered in minutes!

Top Toshiba Computers & Internet Experts

ExpressFiX
ExpressFiX

Level 2 Expert

691 Answers

k24674

Level 3 Expert

8093 Answers

Brad Brown

Level 3 Expert

19185 Answers

Are you a Toshiba Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...