Question about Toshiba Satellite M100 Notebook

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Uninstallation Problem i installed nortan 360 antivirus software, but during insatallation there was an error in activating the software, i am trying to uninstall the software through control panel add or remove the program, but it is not uninstalling and i tried to delete the files directly from the program folder, it does not delete, it shows the message that "acces denies the file cannot be deleted make sure the disk may not full or write protected" please help me how to uninstall or delete, Thanks!

Posted by singar nadar on

  • Anonymous May 19, 2008

    Hi I purchased a Packard Bell B3410 with preinstalled Norton antivirus and wanted to upgrade it to Norton 360 but when I tried to uninstall the original on the computer no Norton antivirus are displayed on the add/remove programes. And if i try to install the 360 it says to uninstall the prevoius version of Norton antivirus?



    Regards

    Johann Swanepoel

    [email protected]

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Shamsh

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First thing to do is  Back up the Registry. I'll be saying more about the Registry later. But suffice it to say that the presence of uninstalled security
software in the Registry can conflict with newly installed securitysoftware and cause system freezes. So can folders of "uninstalled"programs for that matter. Once again, go to Start, then click on "Run". Type in "regedit" Go to the top of the Regedit window.  Click (+) next to HKEY_CURRENT_USER. Go down the thread until you see  Software. 
Click on Software and scroll down the thread until you see Symantec. Right click on Symantec and choose "Delete". From there go down to HKEY_LOCAL_MACHINE and repeat step 
3. Restart your PC.  Click (+) next to HKEY_LOCAL_MACHINE, now: Click (+) next to Software,Click (+) next to Microsoft, Click (+) next to Windows and Click (+)next to CurrentVersion. Select the Run folder.  Right-click and delete each Symantec entry you see (if present). Restart your PC.

Posted on Jan 23, 2009

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Well if you want to delete click start->run->type "msconfig" In the configuration window click on services tab. Uncheck all the entries named symantec or norton. Now click on STARTUP tab and uncheck the symatec startup entries. Now restart the computer and try deleting once again. By the way that access denied message is displayed because the file u want to delete is being used by some symantec service if unselect and restart they will be terminated so that you ca delete the folder.

Posted on Oct 08, 2007

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Its a devil of a software to uninstall try in safe mode.....doing the things you first did including the program files etc....

Posted on Oct 08, 2007

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Hi you doing im trying to cancel my norton 360

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Completely remove symantec

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