Question about Verbatim VER95327 USB Hard Drive

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Verbatim usb issue

Need help bad plugged my usb verbatim blue 1gb device into my usb port....now what....i cant seem to find this device anywhere to start dropping files into.... i am in my control panel and dont know what to do..???? thanks derek

Posted by cojo on

  • king madahda Nov 10, 2007

    I have the verbatim u3 smart 4 gig thumb drive, and it will show the splash screen and that's it. It used to show 2 harddrives (one was the firmware the other was the storage) and now it won't show the storage drive, nor my files, and it won't let me format it, please help

  • Anonymous Mar 24, 2014

    I just bought my verbatim usb but inadvertently erased the manual (English) version of the pdf. How can I restore the copy on my usb ot download a new copy of the pdf manual?

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Anonymous

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Depending on whether youre on a mac or pc, you should go to DISK UTILITY or HARDWARE PROFILER or MY COMPUTER. You may need to format it to your computer's legible format type.

MS-DOS being universal

Posted on Oct 22, 2007

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It seems that the issue is related with the flash drive itself, I have came across with such problems many times. I guess now it's time you should go and ask for a replacement.Most of the flash drives comes with 5 years warranty. You may want to call verbatim customer support for warranty. Contact details
http://www.verbatim.com.sg/en_SG/contact-us
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hi there,

While the Hard drive is connected to one of the USB ports on your computer.

On your keyboard press and hold the power button and press the letter R.

When the Run box comes up type in devmgmt.msc

Expand the Universal Serial Bus cotnrollers
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control panel admistrive tools,computer management,device manager scroll down universal serial bus controllers you should see a yellow question mark? right click to reinstall drivers or ports(com&lpt)right click update driver
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Troubleshooting your USB hard drive in Windows see:
http://www.verbatim.com/support/support-article.cfm?support_id=7B8B6B2C-1422-1392-A8B4CF52416BBF75&supportType=Article

  • First check:
Link to determine the hard drive getting enough power:
http://www.verbatim.com/support/support-article.cfm?support_id=7B4B78B1-1422-1392-A837F379D15C6F2E&supportType=Article

  • Next check the hardware in My Computer > Device Manager if there are "yellow marks" for devices that require driver software to be installed.
When devices e.g. printer is connected before you installed the needed software, it can happen that the USB port is no longer recognized.
Then remove the device that shows having problems in the hardware manager.
Next install the software.
Connect afterwards or at the time the computer asks to do so.
----------
Link to your external hard drive USB 500GB on the internet:
http://www.verbatim.com/products/detail.cfm?product_id=A2EDE0FA-1143-3415-5F5A5A7E80921FE8&cat_id=A2EEE0D6-1143-3415-5FC347F5645B6AE1
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My verbatim usb external hard drive quit working on only one of my computers. I tried using computer management but it doesn't recognize it there. it does show up as Toshiba in the device manager but...

The brand of your HD is Verbatim, so it should not show up as Toshiba in the Device Manager. Your computer is detecting another device.

Please do not rely on the Device Manager, you have to check the Disk Management instead. If the HD did not show up in the Disk Management, try connecting the HD into another USB ports of the problem computer. It could only be the USB ports of the problem computer is bad.

How many computers do you have? If you have 3 PCs and only one computer is having a problem, then you might need to update the USB driver of the problem computer.

Have a great day!


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Hello!
I checked the Verbatim website for common Windows/USB drive problems. Since I don't know your exact model the information I'm giving is pretty general, but from the Verbatim website it looked like something that could help.

For one, Verbatim says you don't need drivers for your drive to work, but if you're having issues installing their driver might help. Go to their website (Verbatim.com) and in the top left go to "Support". From there you should be able to enter your model and download drivers. The installation instructions are usually on the same page.

The second potential fix is to increase the USB power to the drive. The Verbatim site says that some of their drives require plugging into 2 USB ports to get enough power to run the drive. If this is the case for your drive, you should've gotten a USB cable that is shaped like a "Y". The two wires at the "top" of the "Y" go into two USB ports on your computer. It also said that if even you didn't get the cable you could still be having power issues. You'll have to go to the Support section of the site and enter your model number to see if this could still be the problem.

Good luck! Remember to rate the responses you get!
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Usb ports

Make sure that USB ports are enabled in your PC.
Do you have more information or questions?
The more information you provide to us, the better we can help.

Thanks!
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