Acomdata (HD250UE5-72) (HD250UE572) 250 GB Hard Drive Logo

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Posted on Oct 08, 2007
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External hard drive will not turn on

The blue LED light is always on, but the hard drive will not turn on when I activate the switch at the back. Of course the computer will not recognize the hard drive in 'my computer' because it's not on. To solve this problem and recover data what is the best route: 1. Use data recovery service 2. Buy new enclosure and move the hd to it 3. send in hard drive for repair 4. other suggestions. Thanks for any replies

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  • Expert 382 Answers
  • Posted on Oct 29, 2007
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Try a new enclosure, the case is just that. A hard drive cannot actually repaired. You cant open it and fix it. It's either reliable and functioning or not. Purchase a new enclosure and test the old drive. Data recovery should be the last option..most places charge a down payment on a car, and most of the time ( in my 12 years ) its the cheap enclosure.

Keep me posted.

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  • Posted on Nov 18, 2007
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REAL SOLUTION!!!: I had same problem with my 500GB drive. ACOMDATA, which is very rude when yo call them, but what do you do when they don't respond to their tech support e-mail request e-mails. WELL THE FIX: Believe it or not, the USB connector at the back of the drive accepts the connection when its upside down. Please check the connection and make sure it is connected correctly it, my drive is working now, but now it only connects at USB1.1 speed.
ACOMDATA lets the connector hook up backwards, maybe that fried the devices abiltiy to connect at full USB 2.0 speed? ACOMDATA BITES!!

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My Toshiba px1394u-3g50 external hard drive is not working, light flashing and not recognised

Try connecting the hard drive to some other laptop and see if its getting recognized. Issue could be either with the hard drive itself of it could be with the usb port which you are using to connect the hard drive to your laptop.
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The front LED flashes red & blue when I turn it on. What does this mean?

LED Indicators - LaCie 2big Network
The LED indicators above the drive bays and the front LED indicate drive status and activity.
During Startup
  • Front LED – blinks red/blue until both disks are powered on, then turns solid blue.
  • Rear LEDs – blinks red/blue until corresponding disk is powered on, then turns solid blue.
NOTE: If the device is not able to initiate the boot process following disk startup, the front is solid red.
During Bootup
  • Front LED – solid blue
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NOTE: If a disk is failing, both the disk’s corresponding rear LED and the front LED will be solid red.
During RAID Synchronization
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1 TB Esata/FireWire400/USB 2.0 disk problem, one flashing light

have you checked the output on the power adapter when you plugged in? if not, there is no hard reset for the drive. you just have to isolate the board on you external hdd.
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The screen turns on but no icons

if you have a blue screen only. you may have lost the hard drive. You may try a recovery disc if you have one. But blue screens usually means you have a hard drive problem. Important to always back up your system on an external hard drive.
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So i have a Toshiba 1 tb external hdd(px1396e-3t01) for almost 8 months now. It worked perfectly until yesterday evening. I was watching southpark from it and suddenly the led which supposed to light blue...

I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
 
 
 
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Boot eMac

Unplug the DATA cable for the external HDD where it enters the computer.

recycle power to external HDD

plug the data cable for the external HDD back into the eMac.

Icon should appear after a small delay.

IF NOT -- Reboot eMac.

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The hard drive has it's own power supply. If you look on the back of the external hard drive, there is a power button there to turn it off. It doesn't shut off just cause you disconnect it from the PC or turn the PC off.
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