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Louise Marshall Posted on Nov 20, 2013

I have an old Print Shop 6.0 OEM Special Edition I have been using forever. I have Vista premium It just quit. I uninstalled it but it won't reinstall. It says "product identification file is missing or damaged. Reinstall" I am a senior and don't want to learn another version. I love this old one. Help.

  • Louise Marshall Nov 20, 2013

    I am the administrator, it won't install so there is no desktop shortcut. I hear the CD running then it just quits.

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1 Answer

Jeff Boles

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  • Contributor 27 Answers
  • Posted on Nov 20, 2013
Jeff Boles
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The program must be installed in an Administrator account and must be run in compatibility mode.

To check if you are using an Administrator account use the following steps:

1. Click on Start, then Control Panel

2. Open user accounts then select your Account

3. If it says Administrator you are finished, if not continue to step 4

4. Select Change your Account type, then choose administrator.

5. Click Ok.

6. Reboot computer and install.

Once the install is complete, follow these steps to run in compatibility mode:

1. Right click on desktop shortcut, then select properties

2. Click Compatibility tab, then check the box that says Run this program in compatibility mode for:

3. It should default to Windows XP (Service pack 3). leave it there.

4. Click Ok.

This should resolve your issue. If it does not, either you have a bad install disc or you will need to perform a completely clean install of Print Shop, which is signficantly more involved.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Aug 29, 2008

SOURCE: java install 1101 error

Download Full Manual Install here
http://java.com/en/download/manual.jsp

Disconnect your internet. Then install. Works like a charm now. I had the same issues with Vista. :)

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Anonymous

  • 827 Answers
  • Posted on Dec 15, 2008

SOURCE: unable to uninstall Photoshop 7 on Vista

Try deleting all the files from the Photoshop folder in the Adobe folder in Program Files.
Then download a free program called ncleaner. just type ncleaner into google. after you install it, run it and press the Clean System button, then Clean Now. Just click yes when it asks you. Then click back to the main screen, and click find junk. that should get rid of any leftover files from the photoshop install.
chris

Anonymous

  • 702 Answers
  • Posted on Apr 23, 2009

SOURCE: problem installing Scansnap S510

This is probably due to the program using the same folder for the new version of the program. Best solution would be to uninstall the new version, uninstall the old version and then reinstall the newset version only.
Running a registry cleaner in between does not harm.

One other thing to try is an uninstall program, but I am not sure that will help.

Anonymous

  • 144 Answers
  • Posted on Jun 05, 2009

SOURCE: the certificate file is missing or has been

i would call wherever you got that cd and get a new one there must be files that are missing on there... it could happen

Anonymous

  • 2 Answers
  • Posted on May 16, 2011

SOURCE: Apple Application Support was not

How did you uninstall itunes? If you run into an error, or your computer while your itunes was installing, it could leave things behind messing up all the other installations as well. What you need to do is first of all make sure you don't have any instances of itunes open, or trying to be opened. Then you can go ahead and run the uninstaller on itunes.

Then you will need to go into explorer (windows+e, or right click on your My Computer icon and press "explore" from the menu), navigate to C:\Program Files\ and delete the itunes folder completely. If you get an error saying something to the effect of "This file/folder is being used by another program, please stop that program and try again." go ahead and restart your computer, and try to delete the folder again when your computer comes back up.

Then try and reinstall it, making sure that you are downloading the correct version of itunes for your operating system.

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Related Questions:

0helpful
1answer

I have an old Print Shop 6.0 OEM Special Edition I have been using forever. It just quit. I uninstalled it but it won't reinstall. It says "product identification file is missing or damaged. Reinstall" I...

The program must be installed in an Administrator account and must be run in compatibility mode.

To check if you are using an Administrator account use the following steps:

1. Click on Start, then Control Panel

2. Open user accounts then select your Account

3. If it says Administrator you are finished, if not continue to step 4

4. Select Change your Account type, then choose administrator.

5. Click Ok.

6. Reboot computer and install.

Once the install is complete, follow these steps to run in compatibility mode:
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REMOVE IT WITH YOUR UNINSTALLER 2010 AND INSTALL IT AGAIN FROM THIS LINK YOU WILL FIND ALL ADOBE PRODUCTS ftp://ftp.adobe.com/pub/adobe/
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It should not matter

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If you contact Toshiba, they can send you the original restore disks. If you are really nice to them, they might send them out for free.. I believe normally they do charge but they sent them to me for free a couple of years ago with my Toshiba laptop :)
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However, Print Shop 23 is not supported on the 64-bit version of Vista. and MS Net 1.1 framework is not compatible with the 64-bit version of Vista. So, I would guess that you are using a 64-bit version of Vista.

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http://forums.encoreusa.com/tm.asp?m=24071&mpage=1&key=%E5%B8%87

To find quick answers to Frequently Asked Questions about Encore and Broderbund products, please visit Broderbund's new Product Support web site at:

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