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please printer in open the head couver and check the paper and other
small parts paper in printer and you carteriase out of printer and
check the paper and printer in back side in fixes paper to out and
clean the printer and close the couver is ok and apply the plug printer is on and aply print ok
Actually, you need to double check the back cover and front cover, open them all to check all paper jam.
Besure to check the back cover, normally all paper jam is from the back.
be sure to close the front cover at the last cover to close.
Yes, the scanner light is normal always on, even if the cover is closed.
Try cleaning the rollers with some water.
Check if there is a piece of paper or staple or something else in the paper path.
If still jamming you need an engineer to service your ADF.
Please use the platen mode to make copies