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Paul Lipton Posted on Nov 19, 2013
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Unable to scan with Brother DCP-7065 DN with Paperport 14

Unable to communicate with scanning device using Paperport 14. System freezes sage appears

1 Answer

k24674

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  • Brother Master 8,093 Answers
  • Posted on Nov 21, 2013
k24674
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Joined: Aug 17, 2009
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You should first run the Scanner configuration for PaperPort.

5 Related Answers

Anonymous

  • 2351 Answers
  • Posted on Dec 31, 2007

SOURCE: Unable to Scan

See if any of the following match your problem. Click the link that best suits you:
http://h10061.www1.hp.com/ccsearch/search?pname=HP+PSC+1610+All-in-One&qry=ERROR+Unable+to+communicate+with+device&ctry=us&lc=en&dlc=en&mode=lz&tmv=0&method=prodFinder&pid=390316&productBigSeriesOid=390313&spid=390315&opname=HP+PSC+1610+All-in-One&pname_desc=HP+PSC+1610+All-in-One+Printer%2FScanner%2FCopier&ptype=consumer&stype=pn&contextual_lname=&spname=HP+PSC+1610+All-in-One&temp_hql=s-001%2Cs-002%2Cs-004%2Cs-003%2Cs-005%2Cs-006%2Cs-017%2Cz-001%2Cc-002%2Cc-001&search=0&submit.x=6&submit.y=4

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Anonymous

  • 832 Answers
  • Posted on Nov 04, 2007

SOURCE: Unable to scan with paper feed

Plz name your mfc, your operating system and the country your are from. post it here.

Anonymous

  • 37 Answers
  • Posted on Feb 28, 2009

SOURCE: SCANNING WITH A BROTHER DCP 7020

I cant find the machine DCP-7020 but I think this machine is the same with model MFC-7420 if you have the installer CD follow these steps:

For USB Interface Cable Users
For Mac OS® 9.1 to 9.2
& Software
1 Turn off and unplug the MFC from the AC outlet and disconnect it from your Macintosh, if you already connected an interface cable.
2 Turn on your Macintosh.
3 Insert the supplied CD-ROM for Macintosh into your CD-ROM drive.
4 Double-click the Start Here OS 9.1-9.2 icon to install the printer and scanner drivers. If
the language screen appears, select your language.
5 Click MFL-Pro Suite to install.
6 Follow the on-screen instructions, and restart your Macintosh.
7 Connect the USB interface cable to your Macintosh, and then connect it to the MFC.
DO NOT connect the MFC to a USB
port on a keyboard or a nonpowered
USB hub.
8 Plug in the power cord and turn on the MFC.
9 From the Apple menu, open the Chooser.
10 Click the Brother Laser icon.
On the right side of the Chooser, select the
MFC to which you want to print.
Close the Chooser.
The MFL-Pro Suite, Printer driver and Scanner driver have been installed.
To install Presto! PageManager, click the
11 Presto! PageManager icon and follow the on-screen instructions.
Presto! PageManager has been installed and the installation is now complete.
You can easily scan, share and organize photos and documents using Presto!PageManager.










Anonymous

  • 42 Answers
  • Posted on Mar 23, 2009

SOURCE: cannot communicate with twain devise

I suggest using ISIS drivers instead of TWAIN. I have always had trouble with the twain drivers failing especially in paperport ive found the ISIS drivers to be much more stable.
If you do require TWAIN though best way to fix is un-install the software that the TWAIN driver came with and re-install it. Unfortunately thats the easiest solution.
If you want to try the isis drivers they should be on the cd that you used for the twain drivers just select isis instead.
Let me know if you need further assistance.

Anonymous

  • 215 Answers
  • Posted on Mar 30, 2009

SOURCE: Brother DCP 330C 'unable to clean 46' printer will not print

responded to this on a error 46 post by joachim.

hth,
razors

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My printer OCR command does not respond. The printer says it's connecting to the PC but after a short period reverts to standby.

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My PaperPort Scanner Program (disk that came with my Brother DCP-120C) will not download to my new Vista Operating System. Cannot download full program at Brother website, either. (It's missing the...

Well, you purchased your all-in-one machine some time ago and it didn't include Vista-compatible software.
PaperPort is a commercial application, available from it's developer company; it's simplified version was delivered with the printer/scanner as bundled software.
As it is not a property of Brother, it cannot be made available for download on their website (as opposed to Brother drivers & utilities), because everyone would be able to download a commercial product without paying for it, that's quite understandable.

I would suggest contacting Brother support (e-mail or hotline) and asking for a Vista-compatible CD for your printer, specifying it's serial number.

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Errors when scanning via all methods

You just didn't set up the scanner function, please reinstall the software and restart before you use the scanner.
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What are the instructions to scan using Brother DCP 1000? I laid the docment face down and pressed Scan To and nothing happens but showing another selection in the glass window.

To Scan on Brother DCP 1000 you need to click on the "Paperport" Icon on the desktop. Then Click on "Twain." Lay your document to be scanned face down on the scanner glass. Press the "Scan To" button on the Brother DCP 1000 printer. On the "Twain" window click on "Start." Note: When I clicked on "Start" it initially scanned blanks. I clicked on "PreScan" and saw an image. Then I again clicked on "Scan" and it worked. I named each document I scanned and saved them in a folder for later use.
0helpful
1answer

Unable to scan with paper feed

Plz name your mfc, your operating system and the country your are from. post it here.
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