Question about Hotpoint RVM1325WW Microwave Oven

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I have a 2004 HotPoint #REM25SJ01 that has no audio control button. There's no mention of it in the manual either. It's so loud and we can't adjust the volume or mute it. Any ideas?

No audio or mute option on Hotpoint Microwave made in 2004 number REM25SJ01

Posted by Anonymous on


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William Miller

  • 9179 Answers

SOURCE: Hotpoint RVM1425BA-003 Microwave Oven Stovetop Light Does Not Work

The problem is almost certainly on the control panel, which we repair nationwide for $39.95 postpaid.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

This often can affect the exhaust fan operation, too. The lights and fan can be inopoerable or stuck on.

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and

disassembly information at our site, linked here on Fixya:


Posted on Oct 22, 2007



  • 23 Answers

SOURCE: Hotpoint OTR Microwave - Carousel Motor Noise

You should be able to access the turntable motor if you remove the left side filter under the microwave. Disconnect the power, remove the left filter and look up inside that area, the motor may have a cover or plate over it, if so remove it, the motor will be held in with 2 screws (usually) and there will be 2 quick disconnect wires attached to it. If you cannot get to it that way you may have to remove the bottom of the microwave (underneath), should be only 3 to 5 screws holding it in place, the side to the wall will be hinged, once you pull the screws just let it hang or swing down away from you. Then follow the above directions. Make sure that you are getting the correct motor, there are two types, one is a square shaft (WB26X10037) and the other is a "D" shaped shaft (WB26X10038).

Posted on Jan 22, 2008


Benjamin Patri

  • 3037 Answers

SOURCE: Brand new Hotpoint Microwave doesn't heat

yeah, sounds like the microwave either had a faulty component or a bad connection in the circuitry. Once in a while you will get a bad unit.

Posted on May 26, 2009

chris weier

  • 82 Answers

SOURCE: hello I have a hotpoint microwave. I just put

need to check the door switches,

Posted on Jul 17, 2009


  • 460 Answers

SOURCE: Microwave is totally dead but has power to it.

the kliestron is most likely bad or the stertup solenoid is stuck. also could be the control module needs replaced...

Posted on Nov 12, 2009

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Assuming this is indeed your correct model number, I did not see any reference to the word "MUTE" in the manual! If you don't have the manual, you can download it in PDF format here: If you actually have a different model number, please reply to this post with your correct model. GE/Hotpoint probably directed you to press the "HELP" key and see if there is a useful option in the help menus. I would suggest diconnecting the power from the oven via the cord or breaker for a few minutes, then plugging it back in. Sometimes they sort of get their brains scrambled and neds a good reset. If that doesn't fix it, I would suspect trouble with your control panel. We repair the control panels for $32.50 nationwide, but your take on typical in-home service and replacement costs are pretty accurate. I would wonder if an excessive amount of moisture may have gotten into the controls... That can happen when you boil on the stove top without having the hood / exhaust fan running. It can also occur if one sprays a cleaner directly on the keypad instead of just wiping it with a soft, damp cloth. But that can often be repaired, too. Once you've digested this information, fel fre to post back and we can take it from there.

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