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Your Motorola Razr V3m phone is free of any network lock,it will be run on AT&T network.If it's network locked one means,you will need to unlock it.You can unlock your phone by network unlock code.You can get an unlock code from your service provider or else try to buy an unlock code from any one of the online unlocking service provider like Mobile-Unlocker.com Here you can unlock your phone at low cost.
To hand program the Motorola V3m Razr make sure you are at the main screen and type the following fairly quickly. #073887* then a new screen will come up asking for a security code. Most of the time it will be 000000 but if it is not you will have to get it from your provider(Alltel, Verizon, Sprint, Cricket....etc..) Then from there choose User Activation and then you will have 4 settings MDN..... MIN...... SID...... IMSI......
Your MDN is always going to be your current phone number. Your MIN will sometimes be your phone number but not always. So while you are talking to your Wireless rep be sure to ask them for your MIN and SID Your SID will be provided by your Wireless Rep. Do not modify your IMSI After you have entered these settings just press Done and then the End Call button to return to the main screen. Your phone will not powercycle and you can resume using the auto updated by dialing *2 for sprint or *228 for most other providers.
RAZR v3m is not compatible with T-Mobile, as it is a CDMA phone, used on services such as Verizon, Sprint, Cricket, etc. The v3m is not a GSM phone and does not have a SIM card, and therefore cannot be used on GSM services such as T-Mobile and AT&T (Cingular).
T-Mobile does have a RAZR v3, but it is not a v3m. The v3m is similar to the v3s, which is also a CDMA phone, but adds a micro SD card to store music and photos on.
It may be a software problem. Similar thing happened to my LG Chocolate from Verizon. I found out that certain Verizon stores can perform an update on certain phones. Maybe Sprint has a similar software update. You can call your service provider and ask.