I have had this refridge for 2 weeks. The first weekend we had it,it was not making any ice. Tech came out took the ice maker apart and then reset the ice maker with the button at the bottom maker. It started making ice..problem was that it only cycled twice and stopped making ice again. I reset it where he showed me, again worked for 2 cycles and stopped. I have done this 2 more times since with the same outcome. Was wondering if there is anything I can do before calling them back out. Is it possible that this thing is in a demo mode? It was a floor model. No other problems beside this. thanks for any help!
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It sounds like you have an ice block. Depending on the type of fridge. There is a panel on the back wall of the freezer. Freezer on top models you have to remove ice maker . 3 screws in ice maker holding it in place 2 on top and 1 under. Two screws on back panel and 2 on bottom plate. See if there is an ice block when you remove panel. Coils should be frosted not iced up. If iced up than you will need parts. Defrost thermostat, heater, defrost timer are the ones that can cause and ice block. I would call a appliance repair tech for a definite part problem. Most will tell you the part as part of diagnostics. If you need further assistance you can write me back. Side by side models the panel is at the bottom behind the drawer. You will have to remove usually 3 racks above that to access the whole panel.
Take all your product out of the freezer... Take the bottom half of the back panels off and you should see a FAN that could be covered with either ICE, or burned out. If it has ICE on it, take the ICE off. If the fan is not turning then the fan could be burned out. Read the voltage tag on the back of the fan and apply a known good voltage to the fan ( after you have removed it ). That will tell you if the fan is good or bad. Start there. You got to get the air moving to chill everything...
okay....i used to be an employee at Vinothque and these piece of **** units are always and I mean always running low on refrigerant, due to a slow leak in the system. You will have to get tech to come out and recharge the unit
a few things, was the ice maker working before repair?? generally the ice maker need to "cool" before making ice, usually give 24 hrs to start producing ice. next perhaps the tech shut off water supply never turned back on??? bottom freezer, perhaps he had to remove the ice maker to remove the back wall of freezer and never reconnected wire harness to the back wall.