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The handsets are reading out of range because they have lost connection with the base. This happens mostly during peak power demands or power outages, but can also happen when the phone is unplugged for any amount of time. This can also cause, at times, the answering machine to stop picking up calls. To remedy this issue, reset the phone system. Please follow the instructions below:
To reset the phone: 1. Disconnect the power adapter, phone line, and remove all batteries from the base and all handsets. Leave it disconnected for 30 seconds to reset the base.
2. Place the batteries in the handsets first and then plug in the power adapter and phone line. Do not place the batteries back in the base yet.
3. Put the handset in the charge cradle.
4. It may take up to 1 minute for the "Out of Range" to clear from the display.
5. Once the "Out of Range" is cleared from the handset place the back up batteries back into the base.
on the phone that says, 'out of range' you need to select MENU then scroll down to the option that says REGISTER and select that. Then go to your BASE UNIT and push and hold the PAGE button until the 'bad' phone synch's up again. .... I called into motorola support and they stepped me through this.
The phones have to have the same carrier frequency as the base set. The "out of range" display is because the frequencies are not matching. Check with the manufacturer (via website) and ask if your second handset can be programmed to a different base.
I have a Radio Shack 2.4ghz cordless phone system and sometimes the handsets will show "Out of range".
My Solution that works for me.
Unplug the power cord and telephone line to the base for about 30 seconds. This seems to reset the base. Then plug everything back and you should be ok.
to register the extra handset it has to be exactly the same to be compatible with the base
if it is a slightly different model or older unit it probably will not register
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