Question about Creative Labs ZEN SLEEK MP3 Player

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Will not turn on

I was organizing files on my Sleek when all of a sudden the computer said it was not plugged in. I tried to turn it on but nothing would happen. The blue light dose not turn on. I checked to see if it needed charging but that didn't help anything. I bought it refurbished directly from Creative but I hardly ever use it because I am waiting for my IPod Mini to die. Any help would be HUGELY appreciated

Posted by N Dean on

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Anonymous

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"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Posted on Jan 24, 2008

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Use this link if you have the sleek, not the sleek photo:
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The same thing happened to me and i had no idea what to do. I tried e-mailing the creative headquarters but they wouldnt give me any advice. Finally i realized that there is a reset button on the botom of the player that i never noticed before. If you hold in the play/pause button, hit the reset button, and then release then play/pause button it should take you to a screen where it gives you options on what to do with your player. What i did was reboot it and nothing happened. Whatever you do, DO NOT hit format, or else you will lose all of your picture and music files. I got really frustrated with this problem so glad i could help out.
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