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On the phones sides there are two buttons. Press the lower button severally and the tone reduction will be displayed on the screen. Alternatively, go to settings, then select sound profiles then select normal then option, edit then scroll to keypad tone then mute.
You've probably found out by now, but I've been tearing my hair out to solve this and have finally done so today. Menu -> Settings -> Phone profiles. Then select the righthand double arrow icon for the profile you want to change (likely 'Normal' at the top). From the pulldown list at the top right, change 'Incoming...' for 'Phone sounds'. Scroll down to the bottom of the resulting screen (using the lefthand handset buttons if, like me, you have trouble scrolling) and set the 'Phone sound volume' (slider control) to '0'. Then hit 'Save at the bottom, and job done!!! Phew!!!!
Hi and happy new year this should be easy to solve you need to go into settings then profile and then select the profile you use then goto the settings in the profile mode then their should be an option that says keypad tones turn this off then this should solve your problem let me know how you get on ok. the silent profile should have this turned off anyway but using this profile means you will have no ringtones or anything so you need to alter the settings in the general profile once you change keypad tones you need to then activate that profile again then this should be solved good luck