Steam Vac Is Not Dispensing Soap

You probably have a solenoid valve which has failed and will not open. This will require replacement of the valve. For temporary use you can mix a soap solution and put it in the rinse tank. The correct mix is 5 ounces of Hoover shampoo to a gallon of hot water.

Hi there,

Just a quick clarification please. Will the water not spray in both the attachment hose as well as the floor part? Or does it spray in one or the other. You suspect that it may have a clogged line, is the machine doing anything in particular that makes you think a clog?

Thanks,
CJ

You do not have the needed vacuum on the dirty water intake. Possible causes are:
1. No adapter sleeve in the back of the dirty water tank (the one that you remove to put the fabric hose adapter in)
2. The dirty water top is not sealed (cracked, not on correctly)
3. The intake shoot at the front of the unit is clogged with dirt/hair.

REMEMBER: This is NOT a vacuum cleaner - it is not designed to remove hair and dust.... ONLY wet dirt. If you fail to vacuum floors just before steam cleaning, the unit will clog up in minutes!!

Te dual V models have an electric pump and 2 solenoids that control the soap and water to dispense. The problem you describe, sounds like the water solenoid is stuck open. and would need to be serviced by a repair shop.

I’m happy to assist further over the phone at https://www.6ya.com/expert/robert_b96ba3f038cf317c

Pour some hot water in the machine and see if the hose is clogged. Is the pump making any noise when you hit the switch like it is trying to pump?

check the belt on the pump it should be a cover on the side pull the belt to the pump if its glazed replace if not then clean the shaft old soap may be on there.

Try and trace the hose back from the brushes to the pump. The hose could either be disconnected, kinked, or clogged.

Good luck - Tech101

Hoover Steam Vac V2, Model #F7430-900
I have a Hoover Steam Vac V2, model #F7430-900. The spring loaded valve on the soap dispenser needs replacing -is this possible or do I have to get the entire tank.
Thanks

I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
You cannot replace the spring loaded value on the soap dispenser – it is a whole assembly and would need to replace the entire tank, you can buy them new or sometimes a local vacuum dealer may have a good used one on hand and that would work as well – check the yellow pages for a local vacuum dealer or Hoover dealer for replacement of the part.
http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

The soap dispenser is supposed to be attched to the water tank. That grey piece, if it is round with 2 small ears on it is the metering plate, it controls the flow of water. It sits on the table that the tank sits on, insert it into the hole and turn to lock it in place.

Either you need a new tank, or there is a problem with the platform that the tank sits on. The tank has to sit correctly or it won't work.