My copies come out with a half inch stripe across the entire width of tthe page. The large arange roller has a strip of black around it. I don't know if cleaning will help. If so, how do I do it? Thanks
The orange roller is probably contaminated from toner that is sticking partly to the photodrum in the cartridge.
That roller is likely made of silicone rubber (heatproof) that presses the paper against the fuser roller to 'fix' the toner to the sheet.
I suggest replacing the cartridge and cleaning whatever is accessible before you put the new cartridge in.
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