Detergent sticks in main wash compartment. We use cascade complete with bleach (hydroclean action). When this problem started, I switched to cascade complete (liquid) and still same thing happens. The dishwasher is only 3 1/2 yrs old. Have used cascade complete since day one. Only difference is that this one is the one with the bleach. Could this be the prob? We have noticed that it is thicker that just the cascade complete. But thought the liquid would of fixed that prob. Agh frustrated. We have checked the water holes and nothing seems to be clogged. Any suggestions?

It is caused by mold being in your washing machine.Pour 1 cup or more of chlorine bleach into the drum in your washing machine and depending on the size of the washing machine and add 1/2 cup of liquid chlorine bleach into the detergent compartment of the dispenser drawer and fill the bleach dispenser compartment with chlorine bleach up to the highest level. Start the washer and let it do a full complete washing cycle.

Read these instructions carefully before
beginning the TUB CLEAN cycle.
1
Open the door and remove any clothing in
the wash drum.
2
Open the dispenser drawer.
3
Add liquid chlorine bleach or tub cleaner.
Some powder or tablet tub cleaners which
are manufactured for this purpose can be
used.
(NOTE : Do not add any laundry detergent
or fabric softener to the drawer when using
TUB CLEAN.)
- If using liquid chlorine bleach
Add liquid chlorine bleach to the bleach
compartment of the drawer.
(NOTE : Do not exceed the maximum
fill line and do not pour undiluted liquid
bleach directly into the wash drum.)
- If using powder cleaner
Remove the liquid detergent cup and
add powder cleaner to the main wash
compartment of the drawer.
- If using tablet cleaner
Add tablet cleaner to the wash drum
directly.
(NOTE : Do not add tablet cleaner to the
drawer.)
4
Close the drawer and washer door.
5
Select TUB CLEAN and press START.
NOTE : It is recommended that TUB CLEAN
should be repeated monthly.
If mildew or musty smell already exists, run TUB
CLEAN for 3 consecutive weeks.
After TUB CLEAN is complete or when the washer
is not used, leave the washer door open for better
ventilation and drying inside of the washer

Water floods the dispenser compartments at the start of the cycle to dilute/dissolve the softener, bleach, and detergent. The reason why water is in the compartment after the cycle is that, the detergent, the softener, and/or the bleach does not flow into the tub properly. It's either the dispenser assembly is clogged or excessive amount of detergent, softener or bleach is used. Clean the dispenser assembly and make sure to use no more than two tablespoons of powdered HE detergent or one-and-a-half ounces if liquid HE detergent.

1. Unscrew the two screws on the back of the top plate then pull it back then upward.
2. Pull out the dispenser drawer.
3. Unscrew the two screws then push the dispenser assembly out.
4. Unscrew the nut at the lower part of the dispenser.
5. Remove the four connectors from the valves.
6. Unscrew the two screws from the back of the cabinet.
7. Reinstall the dispenser assembly in reverse order.
   

Run a short cycle with nothing except Clorox and water. This will kill the mold growing in the machine. When not in use, keep the lid open.

U cud, but not recommended as it cud lead to oversuddsing, causing all sorts of prob's.
Stick to recommended doses.
Plz rate my solution.
Thanks.

Any detergent that says "Automatic" should be OK.

Pretty much any softener should be OK.

You will usually find a drawer on the front panel of the machine, just under the top edge, typically on the left hand side.

If you open this drawer, you will find it is divided into a number of (typically four) compartments. There will be one or two large compartments for detergent and one or two smaller, usually partially covered, compartments for bleach and conditioner.

You need to identify which is which.

Starting with detergent: If you only have one large compartment, that's the one to use.

If there are two, you need to know which is for main wash and which is for prewash. If one is bigger than the other, use the big one for your main detergent load. If using a cycle that does a prewash, put detergent in the smaller compartment as well.

If they're both the same, you need to experiment: Select a wash cycle that doesn't do prewash. Turn the machine on, and when it starts to fill, cautiously open the drawer a little and look to see which compartment has the fill water running through it. That's the one you need to use for your main wash detergent (use the other as well on cycles that do a prewash).

Now look at the smaller compartments. Hopefully, they'll be marked with a triangle for the bleach and something looking like a flower for the conditioner. If not, put a little bit of conditioner into the bottom of each, set the machine to "final rinse" and see which compartment it takes the conditioner from. That's the one you use for conditioner in future. (Don't worry about the little bit of conditioner you've put in the bleach tray - this will rinse out the first time you run a full cycle).

When putting in bleach or conditioner, it's important not to overfill. If there's a fill level line, don't go above that. If the compartment is covered with a grating then fill no further than the grating. Overfilling will cause the product to go into the machine too early in the cycle.

(Finally, strongly advise against posting your phone number or personal email address on public internet sites - it attracts all sorts of undesirable attention)

Good luck - and enjoy your new machine.

A.

Washer Monthly Maintenance Procedure:
This cycle uses higher water volumes in combination with liquid chlorine bleach to thoroughly clean the inside of your washing machine.

1. remove any clothing or items from washer
2. CLOSE door (duh)
3. open dispenser drawer and remove the detergent compartment and set aside. No laundry products will be added at this time. You will be required to add only liquid chlorine bleach at a later step.
4. For Kenmore Elite HE products press a specific combo of buttons.

• Select Rinse/Spin program
• select low spin speed
  
• select warm/cold water temp.
• select 2nd rinse option
• push the "end of cycle" signal button 4 times within 5 seconds to start the cycle

The machine will fill and run a short sensing cycle. This will take about 3 minutes.

Step 5

1. The washer will provide 4 short tones. Check the: ESTIMATED TIME REMAINING display for the codes indicated below:

• if "Ab" (add bleach) displayed in the estimated time remaining window (you'll hear 4 short tones) proceed to Step 6.

• if "rL" (remove load) displayed in the Estimated Time Remaining window an error tone will sound. The door will unlock.
  -open the door and remove the items from the washer.
  -continue the cycle by pressing the START button.
  
  NOTE: The water in the unit will dispense for a moment, then the door will unlock, lock again, and then the cycle will continue with another check for items in the washer.
  
  The machine will fill and run a short cycle to determine whether any items have been left in the washer. This will take approx 3 minutes.
  
  the washer will repeat Step 5 until it can determine that there are NO items n the washer and will display "Ab" (add bleach).

6. Add liquid chlorine bleach.

• If using the maintenance procedure for the first time, open the dispenser drawer and immediately add 1 cup liquid chlorine bleach to the Main Wash detergent compartment. The liquid bleach should immediately flow out of the dispenser.
  
• If doing a monthly maintenance procedure, open the dispenser drawer and immediately add 1/3 cup bleach to the Main Wash detergent compartment. The liquid chlorine bleach should immediately flow out of the dispenser.
  
  NOTES:
• Water will be flowing into the dispenser drawer when the bleach is added ... this is normal.
• Do not add any detergent to this cleaning cycle. Use of more than 1 cup of bleachw ill cause product damage over time.

7. Once the cleaning cycle has begun, allow the cycle to complete. An est cycle time will appear on the display.

8. After the cleaning cycle is complete, leave the door open, clightly to allow for better ventilation and drying of washer interior.

9. Replace the detergent compartment divider.

According to my information the dispenser drawer has four separate compartments for adding laundry products to the wash load. These compartments are:
1. Prewash Detergent Compartment
2. Main Wash Detergent Compartment
3. Bleach Compartment
4. Fabric Softener Compartment

Laundry products are diluted and dispensed automatically
at the proper time during the wash cycle. The separator in the Prewash and Main Wash Detergent Compartment can be moved to accommodate either liquid or powdered detergents.

As far as I am aware, there IS NO dispenser for bleach, you have to put bleach in drum before adding clothes and starting cycle. The far right compartment is only for "pre-wash" cycles, and if no pre-wash is selected, water will run through ALL compartments at the rinse stage..... Oshie