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Hi Gary,Type in the Address Bar of your Brouser The Company Webpage & see if they have 1 to download.If not,contact them & request 1 there.If I am correct,it should be free.Colin
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hi, Are you sure then battery box is fitted correctly ? you need to make sure the battery box is supplying a voltage to the scooter, there is a fuse located within the box however it rare to blow this unless you used a higher amp charger , normally more than 5 amps, this type of charger would be for a 8 mph scooter etc.
IF you have access to a electrical meter plug the two probes into the outside pins of the charger socket , do not allow them to touch, measure the voltage, no voltage then the fuse has gone or a contact has come off the battery
IF you located anywhere near me SS16 then testing is free.
Did you charge the batteries before you used them? if not you need to charge overnite to build up a good charge. If after an overnite charge you are showing full charge but you still get poor performance then you need to return the batteries for new ones. Remember just because they said they are new doesn't mean good They could have sat on the shelf for 6 months or more. Hope this helps
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