I work for Black and Decker customer support. Our customer service phone number is 1-800-231-9786.
If the iron isn't heating, it needs to be replaced. Unfortunately, the
unit can't be
repaired. The unit comes with a one year warranty from the date of
purchase.
Please call the number above so that we can determine your warranty
eligibility and help you any way we can.
I hope I've provided you useful assistance and that this information
allows you to make an informed decision as to how to proceed from here.
Please let me know if I can be of further assistance.
This was soooo not the answer that I wanted (alas, it was the one I expected). Thanks for preventing me from wasting my time!
Thanks Stone Ohoenix For Your Further Assiste Us. I Live Ethiopia East Africa Haw Can You Help Me My Problem Is The Iron Is Multi Postion Auto Off It Same Time The Lighte Is Flikering Not Hite Solution
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Steam button doesn't work....what to do?
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