Cartridges crash against the inside of the printer

Hi Wendy,

This is known issue with Canon printers. Try the steps below.

Instructions

1. • 1

     Remove all of the paper from the paper tray and slide the paper guides all the way to the side. Examine the paper for any crumpled or torn pieces, then reload the tray. Make sure the guides fit snugly against the sides of the paper. If the guides are too loose, the paper can feed into the iP1600 skewed and cause a paper jam. If the guides are too tight it can cause the printer to grab more than one piece of paper.
     

   • 2

     Open the front of the printer and wait for the print cartridges to move to the center. Do not move the cartridges by hand--this could damage the printer and void your warranty.
     

   • 
     
   • 3

     Pull the cartridges slightly toward you and lift them free of the printer. Set the cartridges aside.
     

   • 4

     Wipe the interior of the printer with a soft cloth to remove any ink residue and paper dust. The Pixma iP1600 has a tendency to accumulate a lot of paper dust, especially during periods of heavy use. Cleaning the printer periodically is the best way to avoid problems.
     

   • 5

     Dip a cotton swab in warm water and carefully clean the bottom of each print cartridge. The print cartridges in the iP1600 printer also tend to accumulate paper dust. In addition the print nozzles can become clogged with ink residue, resulting in poor print quality and shortening the life of the cartridges. Continue wiping the cartridges until all ink residue and paper dust have been removed.
     

Regards,
Suhail

Try this approach:
Remove the sheets of paper from the feeder.
Open the printer cover and remove the cartridges. Then close the printer cover.
Rebrick the printer by pulling out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds. This will reset the printer.
When the printer turns on, reinsert the cartridges.
Load some paper.
Try to print again to verify that the feeder is properly working now.
If the problem continues, please contact Lexmark Technical Support for additional assistance.

Remove all of the paper from the paper tray and slide the paper guides all the way to the side. Examine the paper for any crumpled or torn pieces, then reload the tray. Make sure the guides fit snugly against the sides of the paper. If the guides are too loose, the paper can feed into the iP1600 skewed and cause a paper jam. If the guides are too tight it can cause the printer to grab more than one piece of paper.

Open the front of the printer and wait for the print cartridges to move to the center. Do not move the cartridges by hand--this could damage the printer and void your warranty.

Pull the cartridges slightly toward you and lift them free of the printer. Set the cartridges aside.

Wipe the interior of the printer with a soft cloth to remove any ink residue and paper dust. The Pixma iP1600 has a tendency to accumulate a lot of paper dust, especially during periods of heavy use. Cleaning the printer periodically is the best way to avoid problems.

Dip a cotton swab in warm water and carefully clean the bottom of each print cartridge. The print cartridges in the iP1600 printer also tend to accumulate paper dust. In addition the print nozzles can become clogged with ink residue, resulting in poor print quality and shortening the life of the cartridges. Continue wiping the cartridges until all ink residue and paper dust have been removed.
All the Best..

The HP Customer Care site says that if th check paper and check print cartridge lights are blinking, it is most likely that the carriage assembly, which holds the ink cartridges has stalled against the left side of the printer.

HP includes extensive troubleshooting instruction for correcting this problem at the following link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00095908&lc=en&dlc=&cc=us&product=374568

Hope this helps... their support site has been very helpful to me in on several

occasions.

Try to empty the printer of sheets of paper. Open the cover where the cartridges and remove the cartridges. Check for any loose strips inside the printer or maybe pieces of paper that got torn. If none found, close the cover. Unplug the printer from the power source, replug after 30 seconds. When the printer's ready, reload the cartridges. Load some paper, don't overload. Try to print again. If problem continues, you may be having a hardware problem. I suggest you contact Lexmark technical support to further investigate the problem.

Hi,

1. Remove all of the paper from the paper tray and slide the paper guides all the way to the side. Examine the paper for any crumpled or torn pieces, then reload the tray. Make sure the guides fit snugly against the sides of the paper. If the guides are too loose, the paper can feed into the iP1600 skewed and cause a paper jam. If the guides are too tight it can cause the printer to grab more than one piece of paper.
2. Open the front of the printer and wait for the print cartridges to move to the center. Do not move the cartridges by hand--this could damage the printer and void your warranty.
3. Pull the cartridges slightly toward you and lift them free of the printer. Set the cartridges aside.
4. Wipe the interior of the printer with a soft cloth to remove any ink residue and paper dust. The Pixma iP1600 has a tendency to accumulate a lot of paper dust, especially during periods of heavy use. Cleaning the printer periodically is the best way to avoid problems.
5. Dip a cotton swab in warm water and carefully clean the bottom of each print cartridge. The print cartridges in the iP1600 printer also tend to accumulate paper dust. In addition the print nozzles can become clogged with ink residue, resulting in poor print quality and shortening the life of the cartridges. Continue wiping the cartridges until all ink residue and paper dust have been removed.

Good Luck!

Open the printer cover and look closely for tiny paper shreds that might got stuck between the rollers. If you have a canned air, try blowing out the paper path as those tiny piece of paper might be blocking the paper sensor.

this is the rare case: there could be two problem 1) either some bit of paper would have been stucked inside the printer 2) or else the roller is not smooth. the roller inside the printer helps to draw out the paper gently.

i have an r1800 as well and i solved this very easily.
usually most epson papers come with a sheet feed cleaning page- a thick piece of paper, same size as the rest, with an adhesive strip in one area. ya peel off the protective coating and put this sheet in and it rubs against the wheel and grabs off lint and stuff. I have done this and it sorta works, but mostly, i think its rather inadequate. plus, not all papers come with this sheet.

so what i did was, when the printer tries to grab a page and doesnt load one and its in the error mode, remove all the paper, and get a cloth wet with isopropyl alcohol. reach in there and set it lightly against the wheel and press the paper button. the printer will try to load another sheet and it will make all of it's usual noise, and the wheel will spin, be sure it's getting wiped with the alcohol. do this three times. then let it dry. reload the paper, and voila!

Please clean the print nozzles :

1. Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
2. Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
3. Continue doing this until it looks clean.
4. Then dab the cartridge on the towel to make sure the ink is flowing.
5. Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.
1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

1. Paper jam:

If the paper is lodged too far into the printer and can't be removed:

1. Press the power button to turn the printer off.
2. Pull firmly on the paper to remove it. If you can't reach the paper because it is too far in, raise the front cover and remove the paper from the front of the printer.
3. Close the front cover.
4. Press the power button to turn the printer back on.
5. Resend your document to print.

Ensure that:

• The paper is a recommended paper for inkjet printers.
• You do not force the paper down into the printer when you load it. For example, if you are loading letter or A4 size paper, the top edge of the paper should extend above the top of the sheet feeder.
• The printer is on a flat, level surface.
• The left paper guide is against the side of the paper.
• You do not load too much paper in the sheet feeder. Depending on the thickness of your paper, the sheet feeder can hold up to 100 sheets of paper.
• The left paper guide does not cause the paper to bend in the sheet feeder.
• Your printer feeds regular paper as expected. If regular paper feeds without causing problems, load the envelopes vertically against the right side of the sheet feeder. Make sure the paper guide is against the side of the envelopes.
• Envelopes or the appropriate specialty papers are selected in the printer driver.
• You are using a paper or envelope size supported by your printer.