Ihave a dell dimension 2400 It is windows xp home edition.What cd would I order to restore it back to factory setting. I would appricatae it thank you Karen
Hi. I have a dell optiplex gx240, and I has to do this exact same thing to it.
You can download an iso image from the microsoft windows xp website, it is service pack3. Then just burn the image to a cd, and then take out the cd and put it back in.
It should autolaunch on it's own when you puit it back in.
When it gives you your choices, select repair install, if it offers, otherwise just let it run as normal.
You won't lose any programs, because you are just replacing the operating system to fresh, not the files as well. All your programs should still be there, all the short-cuts, everything.
Then once it's done, eject the disk, and revoot.
Your computer should be good as new, and maybe even a little faster!
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