Tomtom my tom tom was working fine in the morning, in the evening i couldn't switch it on. However in the car when i charged it the green light comes on. I have tried to reset with a needle without success....dont know what to do .....it's quite new !!!!
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If you have a tom tom from the GO models
they hace a reset button you can press with a pin were the mount fits.
When you plug in the charger the green light should come on to say it is chargeing.
Try the car adapter to charge the tom tom
If the problem exists both when you use the vehicle power connector and the usb cable to your computer, then you have to assume that the problem is with the socket on the One. If it's still in warranty, I would send it back to Tom Tom for repair. Contact customer support for repair information.