Presuming you're using a usb connection, try changing the cable with another just to ensure the cable's not defective.
If that doesn't resolve your problem, try the following: Right click on My Computer. A window titled System properties appears. Left-click the Hardware, then Device Manager. If you're using a USB Connection, scroll down the list to Universal Serial Bus Controllers and Click the "+" to open the list. Your printer should appear there. Right click on the name of your printer click "uninstall". Do the same if you see any red or yellow markings on any of the other USB controllers. Then restart your computer and Windows Plug & Play will reinstall the drivers. Update your software and drivers from HP's website.
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unfotunately,you have to go through the whole process of realigning the printer every time you install new catridges.so that the printer and computer knows it is full of ink again.otherwise it will still assume its out of ink.so just go back to the same way when you bought it to align the print catridges.just click on the control panel,then cick on printers and hardware,then double click the printer and scroll down to properties.double click it,go to maintenance click that and follow step by step instructions.good luck
I identified this issue with my Officejet 6110xi All-in-One as firmware corruption. Attempting to install the supplied firmware update gave the error that "no hp device connected to the computer would benefit from it at this time." Attempted to power down the printer using #9 keystroke and got "FULL RESET" message, but problem of extremely slow printing and erratic behavior of the print heads persisted. I solved the problem by putting the printer outside in cold weather for two (2) days. This frequently resets firmwares with software corruption back to their embedded EEPROM state. Hooked the printer back up and worked fine. If cold weather is not available you could try other creative methods of cooling the device, just use a plastic bag and with ideally some drying packets thrown in to prevent excessive moisture buildup in the cold environment. The colder it is the faster the firmware resets.