My print will print some time. I have tried all the steps for the trouble shooter. Out of seven times it may print once. I was wondering if it may I need to be updated? Help!
Presuming you're using a usb connection, try changing the cable with another just to ensure the cable's not defective. If that doesn't resolve your problem, try the following: Right click on My Computer. A window titled System properties appears. Left-click the Hardware, then Device Manager. If you're using a USB Connection, scroll down the list to Universal Serial Bus Controllers and Click the "+" to open the list. Your printer should appear there. Right click on the name of your printer click "uninstall". Do the same if you see any red or yellow markings on any of the other USB controllers. Then restart your computer and Windows Plug & Play will reinstall the drivers. Update your software and drivers from HP's website.
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