For a while now we have had water leaking from under the freezer. Now the fridge seems to have water running down the back collecting in the bit at the bottom and instead of going out through the pipe it is dropping on to floor of fridge. outlet pipe is clear. any ideas.
Need to see if the drain if frozen over. Will have to take back panel in freezer off to verify. This is usually the cause. If it is frozen over run hot water down drain until all ice is gone. If the defrost heater is close enough to the drain you can install what is called a heat probe that attaches to the heater and sticks down into the drain hole which helps prevent this problem.
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