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Blue Screen and Computer freeze after using Memorex CD-R & DVD RW

Attempted to play a DVD +RW up to 4x and it froze up my pc. Had to restart multiple times in order to get the PC back to working order. Also tried writing to a Memorex CD-R disk (50 pack) and the same thing happened. Once I got my PC up and working the second time I tried using a different disk. Movies play fine, and music plays fine, I was also able to write to a Sony Disk and no problems. Is there any special driver or software needed to use these Memorex disks? I have checked for updates on the firmware on my machine and HP diagnosed no problems on the PC and no need to upgrade any firmware. Any ideas?

Posted by EGonzalez111 on

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Is it possible to try this drive in another PC? My recommendatoin, if the drive performs to specs in the other PC, would be to perform a System Restore (not the XP one, but rather the one that uses the HP disks). If you do decide to do the restore, be sure to backup anything that is irreplacable as the restore will put your system back to factory settings. Good luck!

Posted on Oct 07, 2007

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